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Outlook Crashes after clicking attach file RRS feed

  • Question

  • Hi, 

    I have developed a plugin for outlook that has a formregion in new mail inspector ( compose ) 

    once i click attach file ( whether i attach a file or not ) then click on any item in the formRegion outlook crashes and restart 

    The crash is not happening in all the machines ... here's the event viewer log

    

    Faulting application name: OUTLOOK.EXE, version: 16.0.4266.1001, time stamp: 0x55ba1876

    Faulting module name: OUTLOOK.EXE, version: 16.0.4266.1001, time stamp: 0x55ba1876

    Exception code: 0xc0000005

    Fault offset: 0x0000000000a5f633

    Faulting process id: 0xf34

    Faulting application start time: 0x01d14dcbbcb25064

    Faulting application path: C:\Program Files\Microsoft Office\Office16\OUTLOOK.EXE

    Faulting module path: C:\Program Files\Microsoft Office\Office16\OUTLOOK.EXE

    Report Id: 19802747-b9bf-11e5-9bed-00188b164ab1

    Faulting package full name:

    Faulting package-relative application ID:

    what could be the reason ... any solutions ???

    Thanks,

    Wednesday, January 13, 2016 6:40 AM

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