Office Enterprise Developer Account Verification Failed RRS feed

  • Question

  • URGENT!!! Hello, our company is  trying to publish an tool with office add in. However we kept getting "Employment Verification" Failed massages, We couldn’t verify your account because the domain of your email address doesn’t belong to your company. Please review your contact info and update your email address if necessary. Make sure you’re using your company email address and not a personal one.". We do not understand how we can prove this, we have some certificates or pictures to prove, howevre, there is no place to the upload. We contacted the China Microsoft offices, no-one really knows what to do. 
    Thursday, October 11, 2018 6:36 AM

All replies

  • Hi IPreon,

    This forum(Excel for Developers) is for development issues related to Excel Object Model and your problem is more related to Account Verification issue, so I would move this thread into Publishing Apps for the Office Store.

    Thanks for your understanding.

    Best Regards,


    MSDN Community Support Please remember to click "Mark as Answer" the responses that resolved your issue, and to click "Unmark as Answer" if not. This can be beneficial to other community members reading this thread.

    Thursday, October 11, 2018 9:33 AM