locked
.mp4 is playing in sharepoint 2010 but not playing in Ipad(ios). RRS feed

  • Question

  • Hi,

    .mp4 is playing in SharePoint 2010 but whenever we tried to play in IPAD its not working. I got only black screen instead of that area.

    Thanks,

    Rajiv Kumar


    Rajiv Kumar

    Wednesday, September 24, 2014 3:47 AM

Answers

  • http://social.technet.microsoft.com/Forums/windows/en-US/2dc42e8d-54e0-474e-9961-b14a5224fa6e/mp4-video-not-playing-in-ipad?forum=sharepointgeneral
    • Update:

      I uploaded the video to my Microsoft SharePoint Online environment and the video (.mp4) works just fine within Mobile Safari. So unfortunately, at this stage, I'm convinced that it is not an issue or incompatibility to serve video (.mp4) from within SharePoint.

      Because the protocol can use both http and https, I know it's not an issue with SSL and video loading on Mobile Safari.

      (HTTP)

      Living on the page: http://mindbinding-public.sharepoint.com/
      Direct Link: http://mindbinding-public.sharepoint.com/Documents/small.mp4

      (HTTPS)

      Living on the page: https://mindbinding-public.sharepoint.com/
      Direct Link: https://mindbinding-public.sharepoint.com/Documents/small.mp4

      My on-premise environment lives on AWS (Amazon Web Services). So I'm now recommending we investigate firewall settings that may interfere with byte-range requests and further t/s on the setup and configuration of the environment.

      I'll continue to update this post, because it may help some others out there who are having issues.

    I also found that

    Mobile Safari on Apple i-devices uses hardware acceleration to play videos. So instead of making request to video in the current(authenticated) context, it makes new request to the video.That request has authentication failed. So, the only "solution" to this is to store public videos allowing anonimous login


    If this helped you resolve your issue, please mark it Answered

    Wednesday, September 24, 2014 4:17 AM

All replies

  • http://social.technet.microsoft.com/Forums/windows/en-US/2dc42e8d-54e0-474e-9961-b14a5224fa6e/mp4-video-not-playing-in-ipad?forum=sharepointgeneral
    • Update:

      I uploaded the video to my Microsoft SharePoint Online environment and the video (.mp4) works just fine within Mobile Safari. So unfortunately, at this stage, I'm convinced that it is not an issue or incompatibility to serve video (.mp4) from within SharePoint.

      Because the protocol can use both http and https, I know it's not an issue with SSL and video loading on Mobile Safari.

      (HTTP)

      Living on the page: http://mindbinding-public.sharepoint.com/
      Direct Link: http://mindbinding-public.sharepoint.com/Documents/small.mp4

      (HTTPS)

      Living on the page: https://mindbinding-public.sharepoint.com/
      Direct Link: https://mindbinding-public.sharepoint.com/Documents/small.mp4

      My on-premise environment lives on AWS (Amazon Web Services). So I'm now recommending we investigate firewall settings that may interfere with byte-range requests and further t/s on the setup and configuration of the environment.

      I'll continue to update this post, because it may help some others out there who are having issues.

    I also found that

    Mobile Safari on Apple i-devices uses hardware acceleration to play videos. So instead of making request to video in the current(authenticated) context, it makes new request to the video.That request has authentication failed. So, the only "solution" to this is to store public videos allowing anonimous login


    If this helped you resolve your issue, please mark it Answered

    Wednesday, September 24, 2014 4:17 AM
  • i tried everything and found a perfect solution on this blog 

    http://blog.msallal.com/2016/07/sharepoint-mp4-not-working-on-ios.html

    Friday, July 1, 2016 2:32 AM