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Unable to write SPDistributedCache call usage entry. RRS feed

  • Question

  • I am trying to export a  webpart. However it fails with unexpected error.

    I checked the SharePoint log and reason for failure is : Unable to write SPDistributedCache call usage entry.

    The log file has many such entries for other activities as well.

    The log file also has many errors for: UserAgent not available, file operations may not be optimized.

    Wednesday, January 15, 2014 11:55 PM

All replies

  • I'd like to confirm the errors you are seeing are related to the issue with exporting the webpart.

    When you try to export the webpart, does it give you an error page with the technical details/correlation ID? If so, does the correlation ID match the correlation ID for the errors you're seeing in the ULS logs?



    Thursday, January 16, 2014 2:48 AM
  • their should be another error in the same sequence which will tells us the story...

    also make sure the Distributed Cache is up and running. what type of this webpart you are using? please share the complete the trace of log.

    just see how you read the error...just idea...

    http://www.sharepointfire.com/MyBlog/2013/11/the-specified-user-or-domain-group-was-not-found/


    Please remember to mark your question as answered &Vote helpful,if this solves/helps your problem. ****************************************************************************************** Thanks -WS MCITP(SharePoint 2010, 2013) Blog: http://wscheema.com/blog

    Thursday, January 16, 2014 4:08 AM
  • Jason,

    Yes the reported error in the log file is for same correlation id as displayed on the error page.

    However there are many of these errors being reported in the log file for many other activities. for example same error reported when use has tried to download a document. The download operation was successful though!

    Friday, January 17, 2014 1:41 AM
  • Yeah, so it sounds like it's trying to cache but something fails. This may not result in an error for the user.

    Are there any other exceptions as part of the correlation?


    Friday, January 17, 2014 1:45 AM
  • Here is the log trace for given correlation id:

    01/16/2014 11:14:45.78 w3wp.exe (0x0938) 0x20BC SharePoint Foundation Logging Correlation Data xmnv Medium Name=Request (GET:<<URL>>/_layouts/15/error.aspx?ErrorText=An%20error%20has%20occurred%2E) 34a96a9c-cc41-8087-247b-fbc916cb53d8
    01/16/2014 11:14:45.78 w3wp.exe (0x0938) 0x20BC SharePoint Foundation General ajji6 High Unable to write SPDistributedCache call usage entry. 34a96a9c-cc41-8087-247b-fbc916cb53d8
    01/16/2014 11:14:45.80 w3wp.exe (0x0938) 0x20BC SharePoint Foundation Authentication Authorization agb9s Medium Non-OAuth request. IsAuthenticated=True, UserIdentityName=0#.w|<<username>>, ClaimsCount=30 34a96a9c-cc41-8087-247b-fbc916cb53d8
    01/16/2014 11:14:45.80 w3wp.exe (0x0938) 0x20BC SharePoint Foundation Logging Correlation Data xmnv Medium Site=/ 34a96a9c-cc41-8087-247b-fbc916cb53d8
    01/16/2014 11:14:45.81 w3wp.exe (0x0938) 0x20BC SharePoint Foundation General aat87 Monitorable 34a96a9c-cc41-8087-247b-fbc916cb53d8
    01/16/2014 11:14:45.81 w3wp.exe (0x0938) 0x20BC SharePoint Foundation General ajji6 High Unable to write SPDistributedCache call usage entry. 34a96a9c-cc41-8087-247b-fbc916cb53d8
    01/16/2014 11:14:45.81 w3wp.exe (0x0938) 0x20BC SharePoint Foundation Monitoring b4ly Medium Leaving Monitored Scope (Request (GET: <<URL>>/_layouts/15/error.aspx?ErrorText=An%20error%20has%20occurred%2E)). Execution Time=33.4121375761445 34a96a9c-cc41-8087-247b-fbc916cb53d8

    Friday, January 17, 2014 1:48 AM
  • did you make sure your Superuser and super reader account properly configured?

    http://technet.microsoft.com/en-us/library/ff758656.aspx


    Please remember to mark your question as answered &Vote helpful,if this solves/helps your problem. ****************************************************************************************** Thanks -WS MCITP(SharePoint 2010, 2013) Blog: http://wscheema.com/blog

    Saturday, January 18, 2014 4:23 PM
  • Super user and super reader are also known as "object cache super user and super reader" accounts. They do not interfere with any DC activities as far as I know. 

    Jason Chmiel, MCITP SharePoint 2010 Administration

    Thursday, May 22, 2014 3:59 PM