none
Application cannot be started. Contact the application vendor. - Antivirus ? RRS feed

  • Question

  • Hello, I have a problem with my application developed:

    - Visual Studio 2017,

    - used ClickOnce with ,,Enable ClickOnce security settings - this is a full trust application"

    - Signed by me from SmartCard

    When users first install application it runs, they close it and reopen end it runs.

    Here is a problem - when they have it install and restart their machine, kaspersky will start blocking application from starting.

    Application ends up with error.

    ,,Application could not start, contact application vendor"

    ERROR SUMMARY
    Below is a summary of the errors, details of these errors are listed later in the log.
    * Activation of C:\Users\user\AppData\Roaming\Microsoft\Internet Explorer\Quick Launch\User Pinned\StartMenu\MyApplication.appref-ms| resulted in exception. Following failure messages were detected:
    + Activation failed due to a Windows Side-by-Side error. System Event Log may contain some more information about this failure.
    + The application has failed to start because its side-by-side configuration is incorrect. Please see the application event log or use the command-line sxstrace.exe tool for more detail. (Exception from HRESULT: 0x800736B1)

    COMPONENT STORE TRANSACTION FAILURE SUMMARY
    No transaction error was detected.

    WARNINGS
    There were no warnings during this operation.

    OPERATION PROGRESS STATUS
    * [24.09.2018 09:41:21] : Activation of C:\Users\user\AppData\Roaming\Microsoft\Internet Explorer\Quick Launch\User Pinned\StartMenu\MyApplication.appref-ms| has started.
    * [24.09.2018 09:41:21] : Performing necessary update check as specified by the deployment.

    ERROR DETAILS
    Following errors were detected during this operation.
    * [24.09.2018 09:41:21] System.Deployment.Application.DeploymentException (Activation)
    - Activation failed due to a Windows Side-by-Side error. System Event Log may contain some more information about this failure.
    - Source: System.Deployment
    - Stack trace:
    at System.Deployment.Application.ComponentStore.ActivateApplication(DefinitionAppId appId, String activationParameter, Boolean useActivationParameter)
    at System.Deployment.Application.SubscriptionStore.ActivateApplication(DefinitionAppId appId, String activationParameter, Boolean useActivationParameter)
    at System.Deployment.Application.ApplicationActivator.Activate(DefinitionAppId appId, AssemblyManifest appManifest, String activationParameter, Boolean useActivationParameter)
    at System.Deployment.Application.ApplicationActivator.ProcessOrFollowShortcut(String shortcutFile, String& errorPageUrl, TempFile& deployFile)
    at System.Deployment.Application.ApplicationActivator.PerformDeploymentActivation(Uri activationUri, Boolean isShortcut, String textualSubId, String deploymentProviderUrlFromExtension, BrowserSettings browserSettings, String& errorPageUrl)
    at System.Deployment.Application.ApplicationActivator.ActivateDeploymentWorker(Object state)
    --- Inner Exception ---
    System.Runtime.InteropServices.COMException
    - The application has failed to start because its side-by-side configuration is incorrect. Please see the application event log or use the command-line sxstrace.exe tool for more detail. (Exception from HRESULT: 0x800736B1)
    - Source: System.Deployment
    - Stack trace:
    at System.Deployment.Application.NativeMethods.CorLaunchApplication(UInt32 hostType, String applicationFullName, Int32 manifestPathsCount, String[] manifestPaths, Int32 activationDataCount, String[] activationData, PROCESS_INFORMATION processInformation)
    at System.Deployment.Application.ComponentStore.ActivateApplication(DefinitionAppId appId, String activationParameter, Boolean useActivationParameter)

    COMPONENT STORE TRANSACTION DETAILS
    No transaction information is available.

    What can be done to remove this problem ?

    One last thing: I dont have any access to change kaspersky - because I am in the corporate network without admin rights. Is there a way to make the application trusted 

    Tuesday, October 16, 2018 12:49 PM