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An unknown service exception occurred. Cannot generate product keys. RRS feed

  • Question

  • I currently cannot generate product keys in MSDN, it's giving me an error:

    An unknown service exception occurred.

    Thanks!

    genobpgh

    Sunday, October 2, 2016 1:10 AM

Answers

  • This issue has been fixed. Please try again now and let me know if you are still facing issues.

    Thanks,

    Sowmya


    Sowmya MSDN Subscription Feedback

    Tuesday, October 4, 2016 6:04 PM

All replies

  • Perhaps it is due to the new MSDN Subscription Portal migration as it might have started already. I hope all MSDN subscribers must have received this email.

    MSDN Subscriptions is now Visual Studio Subscriptions

    Same great benefits – all the tools, services and resources you need for designing, building and managing complex enterprise applications – in anew, improved experience.

    After 4 October 2016, you need to go to the new Visual Studio Subscriptions portal to access your subscription.

    Please note that you will have no access to the current MSDN Subscriptions portal between 9:00 pm (PST) 3 October and 9:00 pm (PST) 4 October, while we complete the migration.


    Don't Say Can't Say Can to Not



    Sunday, October 2, 2016 5:10 AM
  • This issue has been fixed. Please try again now and let me know if you are still facing issues.

    Thanks,

    Sowmya


    Sowmya MSDN Subscription Feedback

    Tuesday, October 4, 2016 6:04 PM