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HTML Emails relayed via Exchange 2003 SMTP being displayed as plain text RRS feed

  • Question

  • Hello,

    We currently have 2 Exchange servers in the business.

    We also have several applications which use those Exchange servers to relay emails via SMTP.

    If for example we send a HTML email using “Exchange Server 1” as the Mail Server, and the destination is an Inbox on “Exchange Server 2” if the size of email is less then 1kb it is sent, received and displays fine (see picture below).

    If the email is greater than 1kb the recipient receives the email as plain text and the HTML code is visible, also the "subject" and "to" are blank (see below picture).


    If we send the same HTML email using “Exchange Server 1” as the Mail Server and the destination is an Inbox on “Exchange Server 1”, regardless of size it sends, receives and displays okay.

    I was wondering if anyone has seen the issue before or could suggest which configuration settings I should be looking at?

    Thank you,

    Monday, March 25, 2013 11:56 AM