Web App Freezes under Virtualised Windows 2012 Server RRS feed

  • Question

  • User-1807793084 posted
    We have an intranet web application using dotnet 4 framework which compiles in VS2010 with no problems and runs perfectly under windows server 2003. The application has now been ported over to a virtualised 2012 server and we now get system hangs periodically where the web page cannot make any communications with web app/server at all. There are only between 3 to 6 users using the system at any one time. We have to then to completely close all browser windows before we can log back into the application, which sounds like the session cookie is still active on the browser but has been trashed by the server. Anyone had similar probs running under this virtual server environment?
    Thursday, August 8, 2013 5:47 AM


  • User-166373564 posted

    Hi daverooke

    According to your description, I can hardly give precise solution for this issue, I think you could capture server memory dump during server hang and use memory dump tool to understand what’s happening at that moment.

    In order to get memory dump during server hang happening, we can try use following tools.

    Windows Debugging Tool

    Windows debugging tool can be obtained from Microsoft’s Download and Install Debugging for Windows page (http://msdn.microsoft.com/en-us/windows/hardware/gg463009 ).

    Debug Diagnostic Tool v1.2

    The Debug Diagnostic Tool (DebugDiag) is designed to assist in troubleshooting issues such as hangs, slow performance, memory leaks or memory fragmentation, and crashes in any user-mode process.


    • Marked as answer by Anonymous Thursday, October 7, 2021 12:00 AM
    Wednesday, August 14, 2013 10:14 PM