How to get Contact Information to Appear on Global Address Book RRS feed

  • Question

  • Greetings,

    We are using Exchange 2007 and Office 2010 and 2013 throughout our company.  When I enter information in a to User Profile either on our AD or Exchange Management Console such as Phone Extension or Fax Number, that information does not appear in the Global Address Book.  I see no radio buttons, check boxes, or any thing else to use that would indicate the information appears for other end-users seeking addition contact info.  Any suggestions or help is greatly appreciated.

    Monday, December 23, 2013 2:52 PM

All replies

  • If this is a highly available deployment of 2007 utilizing CCR, you'll need to ensure that your OAB generation cluster has the correct server (the current quorum owner) set as the distribution point in the registry.

     If not, try running the following PowerShell command and check the GAL (from OWA or with non-cached Outlook) for the updates:

    Get-GlobalAddressList | Update-GlobalAddressList
    Get-OfflineAddressBook | Update-OfflineAddressBook

    Thursday, December 26, 2013 2:41 PM