Vertical printing stopped working RRS feed

  • Question

  • I have been using an Access app I developed and it uses the “Vertical” property for some fields on a report.  In this way I am able to print items vertically.  This has been working properly for years but suddenly I can no longer print any report features where the Vertical property is set to Yes on the report.  When I go to print the printer starts (as if it received the print request) and then a message box appears with “Microsoft Access couldn’t print your object”.  I used the app to print a couple of days ago and it was fine and I have not made any changes since then and I am using the same computer and printer.  Does anyone have any ideas on how I can get vertical printing to work again?  Thanks in advance, Jeff

    Friday, July 13, 2018 5:06 PM

All replies

  • Hi Jeffrey,

    If no design changes were made and both hardware were the same as before when it was working, then the only thing I could think of is either an OS or Office patch/update. Do you know when the last time your system installed an update from MS?

    It might be a good idea to post your build version number, so MS can verify your current setup.

    Just a thought...

    Friday, July 13, 2018 5:24 PM
  • I am using Windows 10 and the last update was 2018-07 Cumulative Update for Windows 10 Version 1803 for x64-based Systems (KB4338819).  The update was performed on July 10 and the vertical print function stopped working since the update.  It seems like a good possibility the update caused the problem.

    Jeffrey Epstein

    Friday, July 13, 2018 7:09 PM
  • Have you checked for the latest version of your printer driver? Maybe the one you have is no longer compatible with the Windows update.

    Bill Mosca

    Friday, July 13, 2018 8:29 PM
  • Bill, I thought that was an excellent suggestion so I removed the printer using Control Panel, then I uninstalled the printer software and drivers, downloaded the most recent software and drivers and then I installed the new software and drivers.  Unfortunately this did not fix the problem.  I am fairly certain this problem is caused by the 2018-07 Cumulative Update for Windows 10 Version 1803 for x64-based Systems (KB4338819) that was automatically installed on my computer.  It will probably take a while for Microsoft to fix this problem as there are likely few people using the Vertical print feature in Access and therefore a low priority for them to fix.  This is the reason I hate automatic updates.  I would have preferred to do the update when I wanted as there are often other problems that arise.  I also use Peachtree Accounting and that stopped working as well after the latest Windows update.  I hope these are the only problems caused by the latest update.

    Jeffrey Epstein

    Saturday, July 14, 2018 12:33 AM
  • Rats! Well, sometimes a Windows update can be uninstalled. You could try uninstalling one at a time to see if that fixes the issue until MS can come up with a fix. At least you will know which one it is and search for a hot fix

    I really feel your pain. Nothing quite compares to an MS update killing your development. We went through that pain with Office 2007 and all its bugs after updates.

    Bill Mosca

    Saturday, July 14, 2018 11:55 PM
  • I did a work around and I can now print my report.  Fortunately the report fields that could not be printed using the Vertical property set to Yes were all just labels.  The only field I had on the report that uses data from a table is a text box and the Vertical property is set to No.  Working in Access report designer I removed the labels from my report and using Adobe Illustrator I created the same text, rotated it to vertical and then saved it as a .eps file.  Then I inserted the .eps file as an image on my Access report.  Now I can print text vertically on the report using Access.  For now this will have to do until Microsoft fixes the problem.

    Jeffrey Epstein

    Sunday, July 15, 2018 2:43 PM
  • Hello Jeffrey M Epstein,

    Glad to hear that your issue has been resolved now. I would suggest you mark your solution to close the thread.

    If you have any other issue, please feel to post threads to let us know.

    Best Regards,


    MSDN Community Support
    Please remember to click "Mark as Answer" the responses that resolved your issue, and to click "Unmark as Answer" if not. This can be beneficial to other community members reading this thread. If you have any compliments or complaints to MSDN Support, feel free to contact MSDNFSF@microsoft.com.

    Monday, July 16, 2018 5:44 AM
  • Hello Terry,

    I am using Access 2013 and Windows 10.  Since the last update on July 10 with 2018-07 Cumulative Update for Windows 10 Version 1803 for x64-based Systems (KB4338819) I am no longer able to print fields on an Access report where the Vertical property is set to Yes.  I do not consider this issue resolved because it is still not possible to print fields vertically.  The work around I did does not fix the underlying problem which still remains.  It would be helpful if others with a similar set up who had the most recent Window update using Access 2013 would attempt to print a field using the Vertical property set to Yes to see if they encounter the same problem.  Given I am still not able to print a field using the Vertical property set to Yes do you think the issue should be considered resolved?

    Thanks in advance,


    Jeffrey Epstein

    Monday, July 16, 2018 11:31 AM