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Connection timeout for the requests to dev.virtualearth.net RRS feed

  • Question

  • We are using map service in our application and using location services to get lat & long values of address.

    I am getting connection_timeout for calls to dev.virtualearth.net. 

    It was looking for IP: 131.253.14.8. Trace details given below.

    tracert 131.253.14.8

    Tracing route to 131.253.14.8 over a maximum of 30 hops

       
     12    33 ms    30 ms    32 ms  la2ca21crs.ip.att.net [12.122.1.89]
     13    24 ms    36 ms    32 ms  gar2.la2ca.ip.att.net [12.122.128.133]
     14    27 ms    27 ms    54 ms  12.245.156.22
     15    57 ms    68 ms    68 ms  be-61-0.ibr01.lax03.ntwk.msn.net [104.44.8.104]
     16    55 ms    54 ms    58 ms  be-4-0.ibr01.by2.ntwk.msn.net [104.44.4.3]
     17    80 ms    97 ms    77 ms  be-3-0.ibr01.bay.ntwk.msn.net [104.44.4.93]
     18   126 ms    85 ms    61 ms  be-4-0.ibr02.stb.ntwk.msn.net [104.44.4.105]
     19    55 ms    56 ms    55 ms  be-6-0.ibr01.cnr03.mwh01.ntwk.msn.net [104.44.4.102]
     20    81 ms    79 ms    95 ms  ae103-0.icr02.mwh01.ntwk.msn.net [104.44.9.211]
     21     *        *        *     Request timed out.
     22     *        *        *     Request timed out.
     23     *        *        *     Request timed out.
     24     *

    .....

    Please let me know if you need more details.

    Thanks,

    Bimal


    • Edited by Bimal k m Thursday, January 24, 2019 10:31 PM removed personal info
    Thursday, January 24, 2019 10:22 PM

All replies

  • Hi Bimal,

    Can you please give more context to these calls?  Are you calling Distance Matrix?  Is you account an Enterprise or Basic Account?  You can reach out to MapLic@Microsoft.com for more details on your account.

    Sincere thanks,

    IoTGirl

    Thursday, January 24, 2019 10:57 PM
    Owner