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Can't install Expression Web2, error w/ MicroSoft.Net 3.5 Framework RRS feed

  • Question

  • Hi, When I try to install Expression Web2 it has to install MicroSoft.Net 3.5 Framework first.  It gets part way through the install then I get an error message:

    [03/25/10,20:17:56] Microsoft .NET Framework 3.0a: [2] Error: Installation failed for component Microsoft .NET Framework 3.0a. MSI returned error code 1603
    [03/26/10,07:44:41] VS Scenario: [2] *** Blocking Components exist and must be satisified before continuing to install ***
    [03/26/10,07:44:41] VS Scenario: [2] Microsoft Windows Installer 3.1
    [03/26/10,07:44:41] VS Scenario: [2] *** End of Blocking Component List ***
    [03/26/10,08:00:29] VS Scenario: [2] Failed to pass the Warnings/Blocks checks in CVSScenario::Start()
    [03/26/10,07:17:14] Microsoft .NET Framework 2.0a: [2] Error: Installation failed for component Microsoft .NET Framework 2.0a. MSI returned error code 1603

    I had Expression Web2 on my computer previously but I had a virus on my computer and had to do a recovery on it.  I uninstalled all Frameworks before trying to reinstall Expression Web2.  I reinstalled MS Windows Installer 3.1.  I am running Windows XP v3002,sp2.

    Any suggestions?  Thanks

    Friday, March 26, 2010 2:33 PM

Answers

  • Hi Tomtrout2010,

    Thank you for your post.

    For your concern, I would suggest you to install .NET Framework 3.5 separately from Expression Web 2.

    To install .NET Framework 3.5, you could try the following steps for further troubleshooting.

    1. Download .NET Framework 3.5 Service Pack 1 (Full Package) with Administrator Privilege
        Note: You can try some download manager software to help downloading.

    2. Use Cleanup tool to clear the failed installation of .NET Framework 3.5 >> 3.0 >> 2.0 in order

    3. Upgrade Windows Installer to the latest Version 4.5

    4. Run the installer to install .NET 3.5 SP1

    4. If any problem occurs during the installation, use Collect tool to collect the log files for further troubleshooting.

    The steps to collect the log:
    - Try to clean your "%temp%" folder (Start Menu >> Run >> Type "%temp%")
    - Install .NET Framework 3.5 SP1 full package
    - Collect the logs from "%temp%" folder
       Collect tool: http://blogs.msdn.com/heaths/archive/2008/05/09/visual-studio-and-net-log-collection-utility.aspx
    - Send vslogs.cab file to me (v-yicche@microsoft.com)
      Note: Please attach the link of this post in the mail.

    Hope this helps! If you have any concern, please feel free to let me know.

    Best regards,
    Yichun Chen
    Please remember to mark the replies as answers if they help and unmark them if they provide no help.
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    • Marked as answer by YiChun Chen Friday, April 2, 2010 3:37 AM
    Monday, March 29, 2010 10:21 AM