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Remote PC Disconnects and our application in remote PC disappears RRS feed

  • Question

  • Hi All,

    I hope everyone doing good. I need your help/suggestion/root cause for the below issue we are experiencing.

    What we are doing is

     - running our application (say excel.exe) in the Client PC (say Host PC)

     - Also we are invoking one exe (dllhost.exe) in the remote PC to do/process our tasks which we are already given the instructions in excel.exe

     - It is running fine without any issues and could see the results as we expected.

     But at certain point of time,

     - the remote PC is getting disconnected and reconnected automatically

     - dllhost.exe gets disappeared

     - excel.exe throws some error.

    We dont know like whether our application caused the remote PC to disconnect and reconnect or dllhost.exe disappeared.

    We want to find which one is happening first and what causes the issue. What we need is 

    Is there any tool or app to halt/suspend the dllhost.exe before it gets disappeared in remote pc? Or any tool to identify why/how remote PC disconnect occurred.

    Please help us!

    Thanks and Regards,

    Senthil

    Wednesday, July 31, 2013 9:56 AM