locked
Install windows 8 ("The computer restarted unexpectedly or encountered an unexpected error. Windows installation cannot proceed. ...)

    Question

  • When i installed windows 8 i get this error  "The computer restarted unexpectedly or encountered an unexpected error.  Windows installation cannot proceed. To install Windows, click "Ok" to restart the computer, and then restart the installation


    Wednesday, September 14, 2011 3:40 PM

Answers

  • Sounds like it could possibly be a hardware compatibility issue. You say you have 7 GB of RAM? Try taking out a stick to bring it to 6GB (3 sticks of 2GB each, I assume). Also, you might try setting your BIOS options to default.

     


    Dustin Harper dharper@mstechpages.com http://www.mstechpages.com --- Windows Help and Support Page
    Wednesday, September 14, 2011 4:06 PM
  • This looks like the ISO is damaged. Download the ISO with a downloadmanager which supports resume and compare the Hashes:

    http://msdn.microsoft.com/en-us/windows/apps/br229516


    "A programmer is just a tool which converts caffeine into code"

    Wednesday, September 14, 2011 4:06 PM

All replies

  • How do you try to install the WDP? It doesn't work with VMWare 7 and VirtualPC.

    What are your PC specs?


    "A programmer is just a tool which converts caffeine into code"

    Wednesday, September 14, 2011 3:42 PM
  • I do a clean install

     

    System specs:

    I7 920

    7gb ram

    Gigabyte GA-EX58-UD5

    Wednesday, September 14, 2011 3:48 PM
  • Can you make a picture of the error? What else do you use?
    "A programmer is just a tool which converts caffeine into code"

    Wednesday, September 14, 2011 3:53 PM
  • i cant take a screenshot of it.

     

    The screen shows a black screen with text "Wiindows Developer Preview" with preparing and its loading

     

    between windows developer preview and preparing is a error box with the text ""The computer restarted unexpectedly or encountered an unexpected error.  Windows installation cannot proceed. To install Windows, click "Ok" to restart the computer, and then restart the installation"

     

    i already tried 3 times to reinstall it

    Wednesday, September 14, 2011 4:02 PM
  • Sounds like it could possibly be a hardware compatibility issue. You say you have 7 GB of RAM? Try taking out a stick to bring it to 6GB (3 sticks of 2GB each, I assume). Also, you might try setting your BIOS options to default.

     


    Dustin Harper dharper@mstechpages.com http://www.mstechpages.com --- Windows Help and Support Page
    Wednesday, September 14, 2011 4:06 PM
  • This looks like the ISO is damaged. Download the ISO with a downloadmanager which supports resume and compare the Hashes:

    http://msdn.microsoft.com/en-us/windows/apps/br229516


    "A programmer is just a tool which converts caffeine into code"

    Wednesday, September 14, 2011 4:06 PM
  • This isn't an  ISO Problem

    I Just Faced The Same Problem Yesterday

    Just Do This

    Remove your separate VGA 

    Remove the RAM's

    Please Clean The Slots Very Well

    Change The Ram Slots

    Install The VGA

    Completely Format Your Hard Disks Without Leaving Any Partitions

    Then Run The Installer  


    • Edited by Suwadith Friday, December 23, 2011 2:52 AM
    Friday, December 23, 2011 2:52 AM
  • I know that this is months later, but I'm adding this for those who may come upon this later.

    I attempted to install the Windows 8 Developer Preview x64 on VMWare Workstation 7. I encountered two sets of errors.

    First, I encountered a pop-up that began with this message:

    *** VMware Workstation internal monitor error ***

    vcpu-0:NOT_IMPLEMENTED vmcore/vmm/intr/apic.c:1903 Please report this problem by selecting menu item Help > VMware on the Web > Request Support, or by going to the Web page-------CUT FOR BREVITY----------

    Later on, after trying a bunch of other things, I received a pop-up with the message you mention above:

    The computer restarted unexpectedly or encountered an unexpected error. Windows installation cannot proceed. To install Windows, click "OK" to restart the computer, and then restart the installation. 

    Finally, after hitting several blogs, I figured out my difficulty and managed to install Windows 8 Developer Preview x64 on a VM. Here is what I discovered. I put the important adjustments in bold:

    1. Need to use VMWare Workstation 8.
    2. I created a brand new VM.
    3. I picked the "typical" install.
    4. On the "Install from:" screen, I selected "I will install the operating system later. The virtual machine will be created with a blank hard disk."
    5. On the "Guest operating system" screen, I selected "Windows 7 x64". You should select "Windows 7" if just doing a 32-bit install.
    6. On the Disk capacity page, make sure you have 20GB for x64, per MS's requirements for WIndows 8 x64.
    7. ON the hardware page, I had to choose "Customize Hardware...." and change the Memory to 2048 MB (2GB), because that's the minimum required by Windows 8 x64. (Windows 7 x64 only requires 1GB).
    8. Then I clicked finish and started the machine. After it complained that there was no OS, I changed the CD/DVD settings to point to the ISO for the install, and reset the machine.
    9. Finally, I chose the Custom install, instead of the Upgrade install, so that it did a clean install.

    It is now up and working.

    • Proposed as answer by Kannen Wednesday, January 18, 2012 8:13 PM
    • Edited by Kannen Wednesday, January 18, 2012 8:15 PM Fix markup
    Wednesday, January 18, 2012 8:02 PM