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feedback not working? RRS feed

  • Question

  • Ok, I have tried numerous times to change my SETTINGS , DIAGNOSTIC and ENHANCED from "BASIC".

    But, it just stays gray and BASIC.

    I would love to give you guys some feedback on how to help your everyday customers, not techies.

    for example:  everyone once in a while the ICONS on my screen get very, very BIG and it takes me forever to find the right and SIMPLE answer :

    I. 1) just right click on an empty space on the screen

    I. 2) choose VIEW:  select: small, medium or large.

    why can't you put that nice and simple answer RIGHT UP FRONT ?????

    and,

    II.  I would love to give you feed back on my SETTINGS, DIAGNOSTICS, etc.  - but YOU WON'T let me change from "BASIC".

    Why do you have to make everything so very, very difficult?

    I'm really thinking of going to buy an Apple next time because I never have these types of problems with my iPhone or my iPad.

    Tuesday, April 25, 2017 10:33 PM