32 bit application fails to read .dot file ( word trample) on windows 2012 server RRS feed

  • Question

  • Hi All,

    We are migrating our 32 bit application from windows 2003 to windows 2012. we have observed that 32 bit application fails to open .dot file( word template file) on windows 2012. however, it works fine on windows 2003.

    On windows 2012 server, InvokeHelper throws exception ..says "word has encountered problem".

    Can you please help or provide any pointers to resolve the issue.

    just FYI..

    1. The .dot file, we have migrated from 2003 server to windows 2012.

    2. On windows 2003 server, Microsoft word 2003 is installed and on Windows 2012, Microsoft word 2010 is installed.

    3. On Windows 2012, we have already set the compatibility mode in word


    Jayesh Sharma

    Tuesday, December 4, 2018 5:50 PM


All replies

  • Hi Jayesh,

    Could you provide more detailed information about the exception? So that we could better help you solve the problem.

    Best Regards,


    MSDN Community Support Please remember to click "Mark as Answer" the responses that resolved your issue, and to click "Unmark as Answer" if not. This can be beneficial to other community members reading this thread.

    Wednesday, December 5, 2018 8:54 AM
  • Hi Bruce,

    The issue is resolved by updating the Trust Center Settings


    Jayesh Sharma

    Monday, December 10, 2018 5:32 PM