The following forum(s) are migrating to a new home on Microsoft Q&A (Preview): Azure Active Directory!

Ask new questions on Microsoft Q&A (Preview).
Interact with existing posts until December 13, 2019, after which content will be closed to all new and existing posts.

Learn More

 none
Azure AD Connect: ManagementException RRS feed

  • Question

  • Hello All,

    Our users reported issues with passwords not syncing from AD and we found an error noting a ManagementException with the explanation "Timed Out"

    Here are the logs we pulled:

    [15:11:37.908] [  1] [INFO ] 
    [15:11:37.948] [  1] [INFO ] ================================================================================
    [15:11:37.948] [  1] [INFO ] Application starting
    [15:11:37.948] [  1] [INFO ] ================================================================================
    [15:11:37.948] [  1] [INFO ] Start Time (Local): Mon, 14 Oct 2019 15:11:37 GMT
    [15:11:37.948] [  1] [INFO ] Start Time (UTC): Mon, 14 Oct 2019 19:11:37 GMT
    [15:11:37.987] [  1] [INFO ] Application Version: 1.4.18.0
    [15:11:37.987] [  1] [INFO ] Application Build Date: 2019-09-17 14:28:15Z
    [15:14:23.479] [  1] [INFO ] Telemetry session identifier: {52817695-237b-409e-b035-0121a0788932}
    [15:14:23.479] [  1] [INFO ] Telemetry device identifier: bA1lC2s/5sOic6Xxr4CdzenWqSSvTb3JjiPNPsmL1Eo=
    [15:14:23.479] [  1] [INFO ] Application Build Identifier: AD-IAM-HybridSync master (3269c5022)
    [15:17:22.563] [  1] [INFO ] machine.config path: C:\Windows\Microsoft.NET\Framework64\v4.0.30319\Config\machine.config.
    [15:17:22.594] [  1] [INFO ] Default Proxy [ProxyAddress]: <Unspecified>
    [15:17:22.594] [  1] [INFO ] Default Proxy [UseSystemDefault]: Unspecified
    [15:17:22.594] [  1] [INFO ] Default Proxy [BypassOnLocal]: Unspecified
    [15:17:22.594] [  1] [INFO ] Default Proxy [Enabled]: True
    [15:17:22.594] [  1] [INFO ] Default Proxy [AutoDetect]: Unspecified
    [15:17:22.594] [  1] [INFO ] Default Proxy [UseDefaultCredentials]: False
    [15:17:23.488] [  1] [VERB ] Scheduler wizard mutex wait timeout: 00:00:05
    [15:17:23.488] [  1] [INFO ] AADConnect changes ALLOWED: Successfully acquired the configuration change mutex.
    [15:17:24.475] [  1] [INFO ] RootPageViewModel.GetInitialPages: Beginning detection for creating initial pages.
    [15:17:24.764] [  1] [INFO ] Loading the persisted settings .
    [15:17:30.280] [  1] [INFO ] ToContext: No elements found with name IAzureActiveDirectoryContext.AzureServiceConnectivityStatus
    [15:17:30.280] [  1] [INFO ] ToContext: No elements found with name IAzureActiveDirectoryContext.AzureADUsername
    [15:17:30.295] [  1] [INFO ] ToContext: No elements found with name IAdfsContext.FederationSslCertificate
    [15:17:30.295] [  1] [INFO ] ToContext: No elements found with name IAdfsContext.FederationTokenCertificate
    [15:17:30.295] [  1] [INFO ] ToContext: No elements found with name IAdfsContext.FarmBehaviorLevel
    [15:17:30.302] [  1] [INFO ] ToContext: No elements found with name IAadTrustContext.ShowAadTrustUpdateNotification
    [15:17:30.302] [  1] [INFO ] ToContext: No elements found with name IAadSyncContext.EnableAzureAdForCurrentDevices
    [15:17:30.302] [  1] [INFO ] ToContext: No elements found with name IAadSyncContext.EnableAzureAdForDownlevelDevices
    [15:17:30.321] [  1] [INFO ] Checking if machine version is 6.1.7601 or higher
    [15:19:02.868] [  1] [ERROR] Caught an exception while creating the initial page set on the root page.
    Exception Data (Raw): System.Management.ManagementException: Timed out 
       at System.Management.ManagementException.ThrowWithExtendedInfo(ManagementStatus errorCode)
       at System.Management.ManagementObjectCollection.ManagementObjectEnumerator.MoveNext()
       at System.Linq.Enumerable.<OfTypeIterator>d__aa`1.MoveNext()
       at System.Linq.Enumerable.FirstOrDefault[TSource](IEnumerable`1 source)
       at Microsoft.Online.Deployment.Framework.Providers.ComputerInformationProvider.GetWindowsInfo()
       at Microsoft.Online.Deployment.Framework.Providers.ComputerInformationProvider.GetWindowsVersion()
       at Microsoft.Online.Deployment.OneADWizard.Runtime.Stages.DetectInstalledComponents.IsMinimumVersionInstalled(String versionStr, Boolean allowSameVersion)
       at Microsoft.Online.Deployment.OneADWizard.Runtime.Stages.DetectInstalledComponents.IsPasswordSyncSupported()
       at Microsoft.Online.Deployment.OneADWizard.Runtime.Stages.DetectInstalledComponents.Execute(String& message, GlobalContext globalWizardContext, Boolean& isPasswordSyncSupported)
       at Microsoft.Online.Deployment.OneADWizard.UI.WizardPages.RootPageViewModel.GetInitialPagesCore()
       at Microsoft.Online.Deployment.OneADWizard.UI.WizardPages.RootPageViewModel.GetInitialPages()

    Monday, October 14, 2019 7:55 PM

All replies

  • We are checking with the logs with our Product Team and would update you on the same.

    As of now, make sure that you have the latest version of Azure AD Connect installed.

    To verify which version of Azure AD Connect is installed on your server, go to Control Panel and look up the installed version of Microsoft Azure AD Connect by selecting Programs > Programs and Features, as shown here:

    Azure AD Connect version in Control Panel

    Wednesday, October 16, 2019 8:23 AM
    Moderator