Unable to Service Request when clicking Error Code help link


  • Using Visual Studio 2015 and with Chrome as my default browser, sometimes I click the error code link in my Error List (Show Error Code Help) after compiling C++ code with an error in it.

    The first time I click the link I get taken to a page that says "Unable to Service Request".  Like this one:

    The second time I click the link, it seems to go to the right spot.  For example, C3646 ultimately takes me to

    I haven't figured out what "resets" it back to producing the Unable to Service Request error, but it happens to me a lot. (Maybe when I close my browser?  Maybe when I close Visual Studio?  Haven't nailed it down yet.)

    Anyone know why this happens?  Does it happen to anyone else?

    Monday, January 2, 2017 2:19 PM


  • Hi Wyck,

    According to your description, I think this is a bug in VS2015, I have encountered this issue serval times. And I have found some others encountered the same issue, please refer to the following screenshot (click Help menu->Send Feedback->Report a problem->type Unable to Service Request):

    Please mark this reply as answer, which could help more others , who encountered the same issue as us, to click Me Too.



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    • Marked as answer by Wyck Tuesday, January 3, 2017 12:04 PM
    Tuesday, January 3, 2017 5:32 AM