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Access 2010 Runtime Bug RRS feed

  • Question

  • Database is an .accde with a password.

    If it is opened in the Access 2007 Runtime environment the only thing on the Ribbon while the database password prompt is up is the Access button (Backstage).

    If it is opened in the Access 2010 Runtime environment both the File (Backstage) and the Home tab are shown.  The Home tab should not be shown.

    Is there an ETA for a fix?


    http://www.saberman.com

    Wednesday, March 2, 2016 11:30 PM

Answers

  • I finally broke down and submitted a support request -- the kind where you have to supply a credit card and if it is not a bug you get charged $499.00.  (Actually, my MSDN subscription has a few free ones and I figured I'd risk burning one.)

    Microsoft support has confirmed it as a bug and that it will probably be fixed in a hotfix or update (so I got my free support request back).  Got a call from someone from Microsoft that I think said the fix would be released in a month or two but I had just woken up at that point and I am not sure I heard the time frame correctly.


    http://www.saberman.com


    • Edited by saberman Thursday, April 7, 2016 2:35 AM Typo
    • Marked as answer by saberman Thursday, April 7, 2016 2:36 AM
    Thursday, April 7, 2016 2:35 AM

All replies

  • When using Access 2007 Runtime to run a .accde dataase with a password only the Office button is visible on the ribbon while the user is prompted for the database password. 

    When using Access 2010 Runtime to run a .accde dataase with a password the Backstage (File) button and the Home tab are visible on the ribbon while the user is prompted for the database password. 

    We use a custom ribbon in the application and it only has a File tab to allow the user to print.  We want the ribbon shown with the password prompt to look the same as the ribbon when the application is running.

    Is there a way to get rid of the Home tab when using Runtime in Access 2010 during the prompt for the database password?


    http://www.saberman.com

    Wednesday, March 2, 2016 7:37 PM
  • Hi Saberman,

    See if this link helps

    https://social.msdn.microsoft.com/Forums/en-US/b85e2984-86c4-4f52-9b54-de57d427b374/blocking-the-file-tab?forum=accessdev


    Just takes a click to give thanks for a helpful post or answer.
    Please vote “Helpful” or Mark as “Answer” as appropriate.
    Chris Ward
    Microsoft Community Contributor 2012

    Wednesday, March 2, 2016 10:53 PM
  • Thanks, but that link only applies after the database is opened.  The problem appears to be a bug in the Access 2010 Runtime.  It should not be showing the Home tab while prompting for the database's password.  The Access 2007 Runtime did not show the Home tab at that point.

    http://www.saberman.com

    Wednesday, March 2, 2016 11:24 PM
  • Hi Saberman,

    I also tested this issue in Access 2010, 2013 and 2016 run time and this behavior is consistent. It seem that the Access change this behavior from Access 2010.

    If you have any idea or feedback about Access, you can try to submit the feedback from link below:

    Welcome to Access Suggestion Box!

    Regards & Fei


    We are trying to better understand customer views on social support experience, so your participation in this interview project would be greatly appreciated if you have time. Thanks for helping make community forums a great place.
    Click HERE to participate the survey.

    Friday, March 4, 2016 6:18 AM
    Moderator
  • >If you have any idea or feedback about Access, you can try to submit the feedback from link below

    That is for suggesting enhancements or features and is not even an official Microsoft site.  Can you provide a link for reporting bugs?  

    Is there some way to find out if this was a deliberate design change or just a GUI bug that slipped through and is not considered important enough to fix?


    http://www.saberman.com

    Monday, March 21, 2016 5:45 PM
  • >If you have any idea or feedback about Access, you can try to submit the feedback from link below

    That is for suggesting enhancements or features and is not even an official Microsoft site.  Can you provide a link for reporting bugs?  

    Is there some way to find out if this was a deliberate design change or just a GUI bug that slipped through and is not considered important enough to fix?


    http://www.saberman.com

    That actually is a Microsoft site. It's run by the Access developer team. I know one of the guys.

    Bill Mosca
    www.thatlldoit.com
    http://tech.groups.yahoo.com/group/MS_Access_Professionals

    Monday, March 21, 2016 7:38 PM
  • OK. I posted a request there but doubt it will get any kind of priority.

    Ran a quick test with a new database with nothing in it.  The home tab disappears as soon as the database is open.

    I assume the problem is with the ribbon defined for startup.  Anyway to get to the startup ribbon and fix it?


    http://www.saberman.com

    Monday, March 21, 2016 8:22 PM
  • I finally broke down and submitted a support request -- the kind where you have to supply a credit card and if it is not a bug you get charged $499.00.  (Actually, my MSDN subscription has a few free ones and I figured I'd risk burning one.)

    Microsoft support has confirmed it as a bug and that it will probably be fixed in a hotfix or update (so I got my free support request back).  Got a call from someone from Microsoft that I think said the fix would be released in a month or two but I had just woken up at that point and I am not sure I heard the time frame correctly.


    http://www.saberman.com


    • Edited by saberman Thursday, April 7, 2016 2:35 AM Typo
    • Marked as answer by saberman Thursday, April 7, 2016 2:36 AM
    Thursday, April 7, 2016 2:35 AM
  • Thanks for letting us know it's a bug. I always hide the ribbon and use a startup form as a menu with an accde file. That keeps my users out of the tables. Showing the Home tab is a big no-no in my opinion. Did you make the login form modal and a pop-up? That will keep the users out of the Home tab although they can still see it.

    Bill Mosca
    www.thatlldoit.com
    http://tech.groups.yahoo.com/group/MS_Access_Professionals

    Friday, April 8, 2016 5:35 PM
  • Access shows the home tab while it prompts for the database password.  The database is not open at that point and all the user can do is enter the database password.  Once the database is open the home tab is not shown.

    BTW, if you are hiding the ribbon you might want to use an accdr file.  That causes Access to operate in the Runtime mode even if it is a full version.


    http://www.saberman.com


    • Edited by saberman Saturday, April 9, 2016 12:44 AM
    Saturday, April 9, 2016 12:42 AM