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deleting from trash return status 4 RRS feed

  • Question

  • Hi All 

    I have problem with deleting email from trash folder. every time I get status 4 so now steb by step what I done.

    1. make sync for trash folder i.e get last  sync key 818574828

    2. make sync request for deleting from trash folder.  here is my sync request.

     

    <?xml version="1.0" encoding="utf-8"?>
    <!DOCTYPE AirSync PUBLIC "-//AIRSYNC//DTD AirSync//EN" "http://www.microsoft.com/">
    <TvsSync xmlns="AirSync">
    <TvsSyncCollections>
     <TvsSyncCollection>
      <TvsSyncKey>818574828</
    TvsSyncKey >
      <TvsSyncCollectionId>3</TvsSyncCollectionId>
     <TvsSyncDeletesAsMoves>1</TvsSyncDeletesAsMoves>
     <TvsSyncGetChanges/>
        <TvsSyncWindowSize>512</TvsSyncWindowSize>
      <TvsSyncCommands>
       <TvsSyncDelete>
        <TvsSyncServerId>3:1</TvsSyncServerId>
       </TvsSyncDelete>
      </TvsSyncCommands>
     </TvsSyncCollection>
    </TvsSyncCollections>
    </TvsSync>


    and here is my respons .

    <?xml version="1.0" encoding="utf-8"?>
    <!DOCTYPE AirSync PUBLIC "-//AIRSYNC//DTD AirSync//EN" "http://www.microsoft.com/">
    <TvsSync>
     <TvsSyncSyncStatus>4</TvsSyncSyncStatus>
    </TvsSync>

     

    status 4 means that there are problem with y request but I do as menation in document . can you provide please where is my mistake  

    Thank You

    Tuesday, July 12, 2011 7:35 PM

Answers

  • Hi all

     

    Thank you for your help and sorry for late response .

    problem solved.

    solution

    request for deleting  email form trash. thank you again for your help.

    <?xml version="1.0" encoding="utf-8"?>
    <!DOCTYPE AirSync PUBLIC "-//AIRSYNC//DTD AirSync//EN" "http://www.microsoft.com/">
    <TvsSync xmlns="AirSync">
    <TvsSyncCollections>
     <TvsSyncCollection>
      <TvsSyncSyncKey>1354047667</TvsSyncSyncKey>
      <TvsSyncCollectionId>3</TvsSyncCollectionId>
     <TvsSyncDeletesAsMoves>1</TvsSyncDeletesAsMoves>
     <TvsSyncGetChanges/>
        <TvsSyncWindowSize>512</TvsSyncWindowSize>
      <TvsSyncCommands>
       <TvsSyncDelete>
        <TvsSyncServerId>3:1</TvsSyncServerId>
       </TvsSyncDelete>
      </TvsSyncCommands>
     </TvsSyncCollection>
    </TvsSyncCollections>
    </TvsSync>

    Thank You

    • Marked as answer by ialeksey Monday, July 18, 2011 6:57 AM
    Monday, July 18, 2011 6:56 AM

All replies

  • Hi ialeksey,


    Thank you for your question.  I will investigate this issue and follow up with you.

    Regards,
    Mark Miller
    Escalation Engineer
    US-CSS DSC PROTOCOL TEAM

    Tuesday, July 12, 2011 8:40 PM
  • Hi ialeksey,

    Can you please remove the DOCTYPE and let me know if that fixes the issue?

    Regards,
    Mark Miller
    Escalation Engineer
    US-CSS DSC PROTOCOL TEAM

    Wednesday, July 13, 2011 4:27 PM
  • Hi all

     

    Thank you for your help and sorry for late response .

    problem solved.

    solution

    request for deleting  email form trash. thank you again for your help.

    <?xml version="1.0" encoding="utf-8"?>
    <!DOCTYPE AirSync PUBLIC "-//AIRSYNC//DTD AirSync//EN" "http://www.microsoft.com/">
    <TvsSync xmlns="AirSync">
    <TvsSyncCollections>
     <TvsSyncCollection>
      <TvsSyncSyncKey>1354047667</TvsSyncSyncKey>
      <TvsSyncCollectionId>3</TvsSyncCollectionId>
     <TvsSyncDeletesAsMoves>1</TvsSyncDeletesAsMoves>
     <TvsSyncGetChanges/>
        <TvsSyncWindowSize>512</TvsSyncWindowSize>
      <TvsSyncCommands>
       <TvsSyncDelete>
        <TvsSyncServerId>3:1</TvsSyncServerId>
       </TvsSyncDelete>
      </TvsSyncCommands>
     </TvsSyncCollection>
    </TvsSyncCollections>
    </TvsSync>

    Thank You

    • Marked as answer by ialeksey Monday, July 18, 2011 6:57 AM
    Monday, July 18, 2011 6:56 AM