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30 sec delay RRS feed

  • Question

  • We are seeing a ~30 second delay on the "Please wait for the FSLogix Apps Services" portion of the login.

    In the log files, we see the delay comes at the Prep1 stage.

    We are at a loss to determine what this is caused by.

    Environment:

    Server 2019, RDS, with Citrix Xendesktop 1906 version. Using VHDx files on a REFS 2019 file server.


    Eric Gunderson

    Thursday, August 29, 2019 6:45 PM

All replies

  • Eric, 

    Our Support Team would love to work with you directly on this issue. Please submit a Ticket, here are the instructions for this: https://social.msdn.microsoft.com/Forums/en-US/14ea5f6f-760b-4ad2-83cf-23c3cbc1bcc4/how-to-open-an-fslogix-support-request?forum=FSLogix

    Please also include any support tool logs with this ticket, you can find the tool here : https://aka.ms/fslogix_support_tool

    Thank you,

    Denise Adams

    FSLogix Support Team

    Wednesday, September 4, 2019 5:04 PM
    Moderator
  • We are seeing a ~30 second delay on the "Please wait for the FSLogix Apps Services" portion of the login.

    In the log files, we see the delay comes at the Prep1 stage.

    We are at a loss to determine what this is caused by.

    Environment:

    Server 2019, RDS, with Citrix Xendesktop 1906 version. Using VHDx files on a REFS 2019 file server.


    Eric Gunderson

    Eric,

    Did you get this resolved.

    Had a similar issue myself when using Cloud Cache.

    Tuesday, September 10, 2019 1:31 PM
  • We are seeing a ~30 second delay on the "Please wait for the FSLogix Apps Services" portion of the login.

    In the log files, we see the delay comes at the Prep1 stage.

    We are at a loss to determine what this is caused by.

    Environment:

    Server 2019, RDS, with Citrix Xendesktop 1906 version. Using VHDx files on a REFS 2019 file server.


    Eric Gunderson

    HI Eric,

    We also have the same issue. Not using citrix, but only server 2016.

    The reply from the helpdesk from fslogix didn't have anything to do with the issue it self.

    Would you care to share the (possible) solution?

    Wednesday, September 11, 2019 8:20 AM