locked
When will Graphics Card Issue be resolved?

Answers

  • How long is it going to take to resolve the graphics card issue by Microsoft or its partners? Is there a time frame for this to come out?

    Are you asking about a video card that doesn't have Windows 8 drivers? If so it's the video card manufacturer that is responsible for making drivers for their card.

    Since Windows 8 has not been released yet not all drivers are going to work with it. Some drivers are very specific about the operating system version, so you might have to wait until they release Windows 8 drivers (if they make them for your model).

     

     

    Have you installed the newest drivers? If not download them from the manufacturers website. Some drivers might be available using Windows update.

    Download Drivers

    Go to the website of the manufacturer and select your computer model (this is usually done in the Support section). You should have the option to download drivers for your model. Download the driver(s) and follow the instructions to install - every computer is different so I can't give you exact directions. You can also try using Windows Update to get drivers - it's located in the start menu.


     

     
     

    If the drivers don't install, try installing them in compatibility mode.

    Troubleshoot Compatibility

    This can help with some (but not all) programs/drivers:
    1) Uninstall the program if it's already installed. Then when you install/reinstall it instead of double clicking on the install file right click it and select "Troubleshoot Compatibility"
    2) Then click "Try Recommended Settings" and in the next windows click "Start the Program" to install it.
    3) After it installs see if it works correctly. Please note - some programs may not be able to run in Windows 8.

     

    Wednesday, October 19, 2011 3:37 PM

All replies

  • Hi,

    Sorry, but what issue are you talking about?


    Well this is the world we live in And these are the hands we're given...
    Wednesday, October 19, 2011 11:18 AM
  • How long is it going to take to resolve the graphics card issue by Microsoft or its partners? Is there a time frame for this to come out?

    Are you asking about a video card that doesn't have Windows 8 drivers? If so it's the video card manufacturer that is responsible for making drivers for their card.

    Since Windows 8 has not been released yet not all drivers are going to work with it. Some drivers are very specific about the operating system version, so you might have to wait until they release Windows 8 drivers (if they make them for your model).

     

     

    Have you installed the newest drivers? If not download them from the manufacturers website. Some drivers might be available using Windows update.

    Download Drivers

    Go to the website of the manufacturer and select your computer model (this is usually done in the Support section). You should have the option to download drivers for your model. Download the driver(s) and follow the instructions to install - every computer is different so I can't give you exact directions. You can also try using Windows Update to get drivers - it's located in the start menu.


     

     
     

    If the drivers don't install, try installing them in compatibility mode.

    Troubleshoot Compatibility

    This can help with some (but not all) programs/drivers:
    1) Uninstall the program if it's already installed. Then when you install/reinstall it instead of double clicking on the install file right click it and select "Troubleshoot Compatibility"
    2) Then click "Try Recommended Settings" and in the next windows click "Start the Program" to install it.
    3) After it installs see if it works correctly. Please note - some programs may not be able to run in Windows 8.

     

    Wednesday, October 19, 2011 3:37 PM