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Visual Studio 2015 Professional license not recognized

    Question

  • We are a community college and are using Visual Studio 2015 Professional in a few of our labs. All are working great except for one PC that prompts for an account to sign in.  Here is a screenshot of the message:

    http://imgur.com/a/GT2o6

    Has anyone experienced this before? If so, is there an easier way to correct the issue besides reimaging the PC?

    I have already performed a repair on Visual Studio but it did not correct the issue. I ran the install task that we use on a test PC and it launched Visual Studio just fine so I don't believe it has anything to do with our script.

    Appreciate any input.

     
    Friday, September 16, 2016 6:00 PM

Answers

All replies

  • Hi disk2,

    Thanks for your post.

    Have you noticed the error message: Your license has expired.

    You need to pay for extending this license, Or purchase a new license key.

    Since the question contains a license issue, you can call 1-800-426-9400, Monday through Friday, 6:00 A.M. to 6:00 P.M. (Pacific Time) to speak directly to a Microsoft licensing specialist, and you can get more detail information from there. You can also visit the following site for more information and support on licensing issues:
    http://www.microsoft.com/licensing/mplahome.mspx

    Best Regards,


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    Monday, September 19, 2016 8:53 AM
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  • Hi Lana,

    I did notice the license expiration message, however, it is not correct. I am able to use the exact same installation script on newly imaged workstations and the license is applied correctly.

    I was able to uninstall Visual Studio and re-run the install on that PC and now it is showing as licensed. Must have been a fluke.

    Monday, September 19, 2016 1:47 PM
  • Hi disk2,

    If this error occurs in a copy of Visual Studio that was working, log out of your Visual Studio account, and then log back in.  That should force the license to refresh.

    Best Regards,


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    Tuesday, September 20, 2016 2:02 AM
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  • Hi Lana,

    Just to be clear, we never sign into Visual Studio with an account. Our students are logged into the PCs in the computing labs under generic AD accounts. When launching Visual Studio, there is no sign in. That is why we use Visual Studio Professional as opposed to Community edition.

    Tuesday, September 20, 2016 12:41 PM
  • Hi disk2,

    There is another question that need to clarify with you:

    Do your students share one VS Professional license?

    According to the Visual Studio and MSDN Licensing White Paper:

    http://www.microsoft.com/en-us/download/details.aspx?id=13350

    the Visual Studio is licensed per user. You could have one installation on your laptop and another on your desktop as long as they are both used by you only.

    If you all share just one license with different users, it's not legal, you need to purchase the license everybody who uses it.


    We are trying to better understand customer views on social support experience, so your participation in this interview project would be greatly appreciated if you have time. Thanks for helping make community forums a great place.

    Click HERE to participate the survey.

    Wednesday, September 21, 2016 1:43 AM
    Moderator
  • In this thread License expired after installation Microsoft Visual Studio 2015 community, although concerning community, the last response advises "I had to reset VS 2015 totally with: Devenv.exe /ResetSettings" and "After that my license was detected correctly." which I believe is a command line provision.

    With regard to licensing requirements I suppose that would be another issue. I find it difficult to believe that the systems the students use do not have internet access and although Visual Studio does not have to be logged on to use it I suspect it calls home if interent access is available in order to validate its license or perhaps the OS does that when checking for updates, etc.


    La vida loca

    Wednesday, September 21, 2016 2:05 AM
  • Thanks for the link/info. As I mentioned earlier, reimaging the PC corrected the issue. I'm just glad it seems to be an isolated incident.
    Friday, September 23, 2016 2:10 PM
  • Hi disk2,

    Glad to hear you have had your issue resolved. And thanks for sharing us your solution and result here.

    If you think your reply is helpful, please mark your reply as the answer, it will benefit to other community members who have the same issue. It will be easier for them to search the solution.

    Have a nice day:)

    Best Regards,


    We are trying to better understand customer views on social support experience, so your participation in this interview project would be greatly appreciated if you have time. Thanks for helping make community forums a great place.

    Click HERE to participate the survey.

    Monday, September 26, 2016 3:51 AM
    Moderator