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Unable to add few 'xyz@microsoft.com' accounts to Azure active directory but works seamlessly with others

    Question

  • We have a client azure active directory from where the users are added to our visual studio online project collection. I have encountered a strange issue where I am unable to add few 'xyz@microsoft.com' accounts to Azure active directory but works seamlessly with others.

    When I search for the account I get a message “This Microsoft account does not exist”.

    Any guidance why this is happening and how can this be rectified?

    Friday, March 24, 2017 8:21 AM

All replies

  • "@microsoft.com"  is an Org ID.
    Could you elaborate the scenario you are trying to achieve ?
    Seems you are trying to add an internal Microsoft Account ?
    Saturday, March 25, 2017 4:51 AM
    Moderator