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sysdev support - does it exist? RRS feed

  • Question

  •  Hi all,

     We are trying to integrate our application with Windows Error Reporting in order to pass Win7 logo test.

     We submitted the application via "Microsoft Ecosystem Metadata Exchange" tool but it simply doesn't appear on dashboard, that's the problem.

     There is the support email address  sysdev@microsoft.com there and we tried it. The person named Siva advised us to wait 2-3 days, then advised wait till Friday and eventually stopped  responding at all.

    All our emails to the above address are now ignored.

    My question is if there is some other way to contact someone who is really able to help with sysdev dashboard?

    Because I have a strong impression that sysdev@microsoft.com is a kind of outsourced "support" somewhere in Mumbai and apparently can no more than an answering machine.

    Any help is much appreciated.

    Thursday, June 7, 2012 10:26 AM