Cannot show only "Infrared Image" RRS feed

  • Question

  • Hi!!

    I would like to use Infrared Image.

    But , it shows only black screen.

    DepthImage and Color Image is normal.

    Why not see only Infrared Image??

    please reply me.

    Thank you

    Friday, August 7, 2015 5:35 AM

All replies

  • This most likely is a video card driver issue. Can you check the TroubleShooting guide here.


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    Friday, August 7, 2015 3:26 PM
  • Hi,

    Depending on the environment, infrared images can appear to be all black (pixel value of 0) when, in fact, they actually have low, but visible to the computer values.

    If you run the Infrared Basics sample, does the image appear less dark?  The Infrared Basics sample performs some post processing to make these small differences easier for the human eye to see.  If you have a more visible image using the sample, your Kinect sensor (and graphics drivers, as mentioned by Dwight) is performing correctly.

    Hope this helps,


    Monday, August 10, 2015 8:45 PM