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HTML Contents of an email Jumbled in Outlook 2010 Client , but same email rendered fine in Outlook web access RRS feed

  • Question

  • HI

    We have an Business application (SAP CRM) from where we are sending HTML formatted emails with LINKS.  While the emails are rendered as expected in a lot of clients inlcuding Lotus Notes, ipHone Client also Gmail and out look webaccess , but in the Outlook 2010 client reading pane all the contents are jumbled and the formatting is lost.

    Below is the screenshot of how the email is rendered in the Outlook 2010 client. (Similar in 2007 client)

    .

    Below is a screeshot of the same email which is rendered perfectly fine in Outlook Webaccess.

    Is there any setting that i need to do in order to render this email fine in outlook. Lot of our customers receive this email and we are getting complaints about this.

    Any help is greatly appriciated.

    Regards

    Suraj

    Thursday, February 2, 2012 2:49 AM

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