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How to send support list from client to server in exchange server 2007 sp1? RRS feed

  • Question

  • I met a issue when doing initial contact sync.  It seems Exchange Server 2007 SP1 (ActiveSync 12.1) can not support "support list" field.
    I need your help for this.
    Protocol fragment is as below:

    2009-4-29 16:41:17-----------------------Client [1] Request----------------------

    <AirSync:Sync>
        <AirSync:Collections>
            <AirSync:Collection>
                <AirSync:SyncKey>0</>
                <AirSync:CollectionId>2</>
                <AirSync:Supported>
                    <Contacts:Anniversary/>
                    <Contacts:Birthday/>
                    <Contacts:Business2TelephoneNumber/>
                    <Contacts:BusinessAddressCity/>
                    <Contacts:BusinessAddressCountry/>
                    <Contacts:BusinessAddressPostalCode/>
                    <Contacts:BusinessAddressState/>
                    <Contacts:BusinessAddressStreet/>
                    <Contacts:BusinessFaxNumber/>
                    <Contacts:BusinessTelephoneNumber/>
                    <Contacts:CompanyName/>
                    <Contacts:Department/>
                    <Contacts:Email1Address/>
                    <Contacts:Email2Address/>
                    <Contacts:Email3Address/>
                    <Contacts:FileAs/>
                    <Contacts:FirstName/>
                    <Contacts:HomeAddressCity/>
                    <Contacts:HomeAddressCountry/>
                    <Contacts:HomeAddressPostalCode/>
                    <Contacts:HomeAddressState/>
                    <Contacts:HomeAddressStreet/>
                    <Contacts:HomeTelephoneNumber/>
                    <Contacts:JobTitle/>
                    <Contacts:LastName/>
                    <Contacts:MobileTelephoneNumber/>
                    <Contacts:OfficeLocation/>
                    <Contacts:PagerNumber/>
                    <Contacts:Webpage/>
                    <Contacts:Body/>
                    <Contact2:IMAddress/>
                    <Contact2:IMAddress2/>
                    <Contact2:IMAddress3/>
                    <Contact2:CompanyMainPhone/>
                    <Contact2:AccountName/>
                    <Contact2:MMS/>
                </>
            </>
        </>
    </>
    2009-4-29 16:41:26-----------------------Server [1] Response----------------------

    <AirSync:Sync>
        <AirSync:Status>4</>
    </>

    • Edited by LeoLoveEAS Tuesday, May 5, 2009 3:18 AM security information leakage
    Wednesday, April 29, 2009 8:42 AM

Answers

  • LeoChina,

     

    This has been identified as a product bug. This will be fixed in a future Exchange 2007 SP1 Rollup Update. The current workaround is to Sync all fields and apply a filter on the client to accept only the desired fields in question. The <Supported> element should not be used at all. If you need an interim update, you must open a support case with Microsoft Customer Support Services to obtain the fix.

     

    Does this information assist you?

     

    Dominic Salemno

    Senior Support Escalation Engineer

    Tuesday, May 5, 2009 2:00 AM

All replies

  • Greetings,

    I am the engineer who has taken ownership of this issue. I am investigating this and will update you as things progress.

    Dominic Salemno
    Senior Support Escalation Engineer
    Wednesday, April 29, 2009 4:24 PM
  • Hi Dominic Salemno,

    Any update?

    Monday, May 4, 2009 2:49 AM
  • LeoChina,

     

    This has been identified as a product bug. This will be fixed in a future Exchange 2007 SP1 Rollup Update. The current workaround is to Sync all fields and apply a filter on the client to accept only the desired fields in question. The <Supported> element should not be used at all. If you need an interim update, you must open a support case with Microsoft Customer Support Services to obtain the fix.

     

    Does this information assist you?

     

    Dominic Salemno

    Senior Support Escalation Engineer

    Tuesday, May 5, 2009 2:00 AM