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downloading silverlight RRS feed

  • Question

  • I'm SOOOO Frustrated...

    I'm trying to listen to my sons baseball game online.  I go to the link provided and its says "download Silverlight"  I do the download and it says successful.  I go back to the radio station and it says "download Silverlight"  I tried again.. it says this version (the link provided by the radio station) is already installed on your computer.

    I'm using windows 8.1 and Internet Explorer 11 but I've tried google chrome too.  Please help!

    Sunday, March 15, 2015 8:20 PM

Answers

  • Hi,

    This issue is more related to the permissions on your computer, or you may be using a browser that's not compatible with Silverilght. Please refer to https://help.netflix.com/en/node/100 to fix this type problem.

    Best Regards,


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    Monday, March 16, 2015 6:50 AM

All replies

  • Once the download is finished you may need to manually open the downloaded file to start the installer.

    If it is installed correctly, try fully closing the browser (Internet Explorer and/or Chrome) and try again.

    Good luck!

    Sunday, March 15, 2015 10:09 PM
  • Hi,

    This issue is more related to the permissions on your computer, or you may be using a browser that's not compatible with Silverilght. Please refer to https://help.netflix.com/en/node/100 to fix this type problem.

    Best Regards,


    We are trying to better understand customer views on social support experience, so your participation in this interview project would be greatly appreciated if you have time. Thanks for helping make community forums a great place.
    Click HERE to participate the survey.





    Monday, March 16, 2015 6:50 AM