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I am trying to install .NET Framework 2.0 on my new HP Pavilion with Windows 7 RRS feed

  • Question

  • When trying to install my Lexmark X6675 printer on my new HP Pavilion p6280t desktop, using Windows 7, I get a 'Required System Software Not Installed" error, asking me to go to microsoft and download .NET Framework 2.0. When I do that, it asks me to down load SP1. When I do that it gives me a setup error, stating that the requirement and software Prerequisite is Microsoft .NET Framework 2.0 SP1. And the details states that: "This product is not supported on Vista Operation System." Did I download an incorrect .NET framework SP1?

    Friday, November 20, 2009 3:25 AM

Answers

  • Hi Mazikati,

    Thank you for your post.

    For Windows 7, .NET Framework 3.5 with SP1 is shipped with it as one of OS component.
    For .NET Framework 3.5 with SP1, it includes .NET 2.0 with SP2 and .NET 3.0 with SP2 as prerequisite.
    This means, you have the .NET Framework 2.0 SP2, 3.0 SP2 and 3.5 SP1 plus a few post 3.5 SP1 bug fixes on Windows 7. They are OS components. .NET 3.0 SP2 and 3.5 SP1 can be added or removed via the Programs and Features control panel.
    Thus, we don't need to manually install them. That's why you received the error message when you tried to install .NET 2.0 on Windows 7.
    For more information, please check: http://blogs.msdn.com/astebner/archive/2007/03/14/mailbag-what-version-of-the-net-framework-is-included-in-what-version-of-the-os.aspx

    For your concern, please use Verification Tool to verify .Net Framework 2.0. If .Net Framework 2.0 cannot be verified on your computer, you can try to follow the steps mentioned in the following blog to repair the .NET Framework 2.0 on Windows 7.
    See: http://blogs.msdn.com/astebner/archive/2007/03/26/how-to-repair-the-net-framework-2-0-and-3-0-on-windows-vista.aspx (also apply for Windows 7)
    If .NET Framework 2.0 can be verified, we can isolate the possible cause of corrupted .NET Framework 2.0. I would suggest you to try contacting Lexmark support to get more useful help there.

    Hope this helps! If you have any concern, please feel free to let me know.

    Best regards,
    Yichun Chen

    (This response contains a reference to a third party World Wide Web site. Microsoft is providing this information as a convenience to you. Microsoft does not control these sites and has not tested any software or information found on these sites; therefore, Microsoft cannot make any representations regarding the quality, safety, or suitability of any software or information found there. There are inherent dangers in the use of any software found on the Internet, and Microsoft cautions you to make sure that you completely understand the risk before retrieving any software from the Internet.)
    Please remember to mark the replies as answers if they help and unmark them if they provide no help.
    Welcome to the All-In-One Code Framework! If you have any feedback, please tell us.
    • Marked as answer by YiChun Chen Friday, November 27, 2009 3:34 AM
    Monday, November 23, 2009 9:41 AM

All replies

  • Check on the microsoft download center for the freamwork details.
    Friday, November 20, 2009 11:58 AM
  • Hi Mazikati,

    Thank you for your post.

    For Windows 7, .NET Framework 3.5 with SP1 is shipped with it as one of OS component.
    For .NET Framework 3.5 with SP1, it includes .NET 2.0 with SP2 and .NET 3.0 with SP2 as prerequisite.
    This means, you have the .NET Framework 2.0 SP2, 3.0 SP2 and 3.5 SP1 plus a few post 3.5 SP1 bug fixes on Windows 7. They are OS components. .NET 3.0 SP2 and 3.5 SP1 can be added or removed via the Programs and Features control panel.
    Thus, we don't need to manually install them. That's why you received the error message when you tried to install .NET 2.0 on Windows 7.
    For more information, please check: http://blogs.msdn.com/astebner/archive/2007/03/14/mailbag-what-version-of-the-net-framework-is-included-in-what-version-of-the-os.aspx

    For your concern, please use Verification Tool to verify .Net Framework 2.0. If .Net Framework 2.0 cannot be verified on your computer, you can try to follow the steps mentioned in the following blog to repair the .NET Framework 2.0 on Windows 7.
    See: http://blogs.msdn.com/astebner/archive/2007/03/26/how-to-repair-the-net-framework-2-0-and-3-0-on-windows-vista.aspx (also apply for Windows 7)
    If .NET Framework 2.0 can be verified, we can isolate the possible cause of corrupted .NET Framework 2.0. I would suggest you to try contacting Lexmark support to get more useful help there.

    Hope this helps! If you have any concern, please feel free to let me know.

    Best regards,
    Yichun Chen

    (This response contains a reference to a third party World Wide Web site. Microsoft is providing this information as a convenience to you. Microsoft does not control these sites and has not tested any software or information found on these sites; therefore, Microsoft cannot make any representations regarding the quality, safety, or suitability of any software or information found there. There are inherent dangers in the use of any software found on the Internet, and Microsoft cautions you to make sure that you completely understand the risk before retrieving any software from the Internet.)
    Please remember to mark the replies as answers if they help and unmark them if they provide no help.
    Welcome to the All-In-One Code Framework! If you have any feedback, please tell us.
    • Marked as answer by YiChun Chen Friday, November 27, 2009 3:34 AM
    Monday, November 23, 2009 9:41 AM