This app failed the Direct3D test in the Windows App Certification Kit

Question

Hi,

This is my second release of the app to the store and it keeps failing "This app failed the Direct3D test in the Windows App Certification Kit. You can learn more about supporting Direct3D herehttp://msdn.microsoft.com/en-us/library/windows/apps/Hh994923.aspx and http://msdn.microsoft.com/en-us/library/windows/apps/jj552948.aspx"

On the first release I had no issues and I have not changed much other than providing a 7 day trial.  In addition I am also now scanning an image using the Zxing library to read bar codes.

I run the WACK on my box with no issues.

I am not using any direct3D libraries.  My app does draw lines on an image using the standard Line object from

Windows.UI.Xaml.Shapes

Thank you

Answer 1

Does the Zxing library use Direct3D?

You should have received a file with more details about how the app failed.

--Rob

Answer 2

Hi,MPotter54

How's it going? Do you have any updates about the previous issue? Please reply to let us know if this issue has been resolved. If so, I can mark this thread as answer.

Thanks

Answer 3

I thought of that and I re-submitted the app without the barcode feature and the Zxing library removed.  The app has been in the tech compliance phase since 7/25.  I am hoping it gets approved today.

Thank you for your response.

Answer 4

I got rejected again.  This time it took the tester 6 days to tell me the same thing from the first four rejections which was about a 1 day turn-around..  I guess I will open a support ticket.

"This app failed the Direct3D test in the Windows App Certification Kit. You can learn more about supporting Direct3D herehttp://msdn.microsoft.com/en-us/library/windows/apps/Hh994923.aspx and http://msdn.microsoft.com/en-us/library/windows/apps/jj552948.aspx. If you need technical assistance with resolving any issues with your app, you can consider opening an assisted support case with us at http://aka.ms/StoreSupport.  If you have an active Windows Store developer subscription, you have 2 incidents of support included with your membership "

Answer 5

I obtained a surface RT (32MB) and I ran the WACK on the Surface RT with no issues.  See results below.  I am resubmitting.  Are there other ways I can get this issue resolved if I get rejected again?

Thank You

Windows App Certification Kit - Test Results

App name:

29422ADWorks.ConstructionPic

App version:

1.0.0.57

App publisher:

Tencosh

OS Version:

Microsoft Windows RT (6.2.9200.0)

Kit Version:

3.0

Report time:

8/3/2013 9:26:38 AM

---

Overall result: PASSED

---

Crashes and hangs test

PASSED

Crashes and hangs

App manifest compliance test

PASSED

App manifest

Windows security features test

PASSED

Binary analyzer

PASSED

Banned file analyzer

PASSED

Private code signing

Supported API test

PASSED

Supported APIs

Performance test

PASSED

Bytecode generation

PASSED

Optimized binding references

PASSED

Performance launch

PASSED

Performance suspend

App manifest resources test

PASSED

App resources validation

PASSED

Branding validation

Debug configuration test

PASSED

Debug configuration

File encoding test

PASSED

UTF-8 file encoding

Direct3D Feature Test

PASSED

Direct3D feature level support

App Capabilities test

PASSED

Special use capabilities

Windows Runtime metadata validation

PASSED

ExclusiveTo attribute test

PASSED

Type location test

PASSED

Type name case-sensitivity test

PASSED

Type name correctness test

PASSED

General metadata correctness test

PASSED

Properties test

Package sanity test

PASSED

Platform appropriate files

PASSED

Supported directory structure check

Resource Usage Test

PASSED

WinJS background task test

Answer 6

Your app passed
certification!<o:p></o:p>

Congratulations! ConstructionPic, release 2 for Windows 8 passed
certification.

You will be able to see ConstructionPic at http://apps.microsoft.com/windows/app/constructionpic/545b80a3-a978-4f4c-b519-730aa49ae2a5
in the Store as soon as it's published after 8/3/2013 4:42 PM UTC.

Answer 7

So, were there no changes between the last two submissions?

I've submitted twice with the same failure. (Passes WACK, tested on RT, no Direct3D use, etc.) Should I just keep submitting?

Answer 8

Rob,

I'm in a similar situation. I didn't receive the file (with more details) you mention. Is there a way to get this file?

Bill

Answer 9

Yes no changes,  In notes to testers I pasted the results for the wack test on the surface RT.

I also had a chat with MS.

Taylor

 

Windows Store Developer Support
[[
http://getsupport.microsoft.com and select
Problem type: "App submission and certification"
Category: "App certification results"]]

Answer 10

Hi Bill,

You may need to contact support about that, but try asking in the Publishing Windows Store apps forum. That's where the folks dealing with certification live. This forum can help with WACK issues, but doesn't deal with the certification process itself.

--Rob