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This app failed the Direct3D test in the Windows App Certification Kit

    Question

  • Hi,

    This is my second release of the app to the store and it keeps failing "This app failed the Direct3D test in the Windows App Certification Kit. You can learn more about supporting Direct3D herehttp://msdn.microsoft.com/en-us/library/windows/apps/Hh994923.aspx and http://msdn.microsoft.com/en-us/library/windows/apps/jj552948.aspx"

    On the first release I had no issues and I have not changed much other than providing a 7 day trial.  In addition I am also now scanning an image using the Zxing library to read bar codes.

    I run the WACK on my box with no issues.

    I am not using any direct3D libraries.  My app does draw lines on an image using the standard Line object from

    Windows.UI.Xaml.Shapes

    Thank you

    Thursday, July 25, 2013 9:36 AM

Answers

All replies

  • Does the Zxing library use Direct3D?

    You should have received a file with more details about how the app failed.

    --Rob

    Friday, July 26, 2013 1:56 AM
    Owner
  • Hi,MPotter54

    How's it going? Do you have any updates about the previous issue? Please reply to let us know if this issue has been resolved. If so, I can mark this thread as answer.

    Thanks

    Wednesday, July 31, 2013 9:48 AM
    Moderator
  • I thought of that and I re-submitted the app without the barcode feature and the Zxing library removed.  The app has been in the tech compliance phase since 7/25.  I am hoping it gets approved today.

    Thank you for your response.

    Wednesday, July 31, 2013 9:55 AM
  • I got rejected again.  This time it took the tester 6 days to tell me the same thing from the first four rejections which was about a 1 day turn-around..  I guess I will open a support ticket.

    "This app failed the Direct3D test in the Windows App Certification Kit. You can learn more about supporting Direct3D herehttp://msdn.microsoft.com/en-us/library/windows/apps/Hh994923.aspx and http://msdn.microsoft.com/en-us/library/windows/apps/jj552948.aspx. If you need technical assistance with resolving any issues with your app, you can consider opening an assisted support case with us at http://aka.ms/StoreSupport.  If you have an active Windows Store developer subscription, you have 2 incidents of support included with your membership "

    Wednesday, July 31, 2013 10:20 PM
  • I obtained a surface RT (32MB) and I ran the WACK on the Surface RT with no issues.  See results below.  I am resubmitting.  Are there other ways I can get this issue resolved if I get rejected again?

    Thank You

    Windows App Certification Kit - Test Results
    App name:
    29422ADWorks.ConstructionPic
    App version:
    1.0.0.57
    App publisher:
    Tencosh
    OS Version:
    Microsoft Windows RT (6.2.9200.0)
    Kit Version:
    3.0
    Report time:
    8/3/2013 9:26:38 AM


    Overall result: PASSED



    Crashes and hangs test
    PASSED
    Crashes and hangs
    App manifest compliance test
    PASSED
    App manifest
    Windows security features test
    PASSED
    Binary analyzer
    PASSED
    Banned file analyzer
    PASSED
    Private code signing
    Supported API test
    PASSED
    Supported APIs
    Performance test
    PASSED
    Bytecode generation
    PASSED
    Optimized binding references
    PASSED
    Performance launch
    PASSED
    Performance suspend
    App manifest resources test
    PASSED
    App resources validation
    PASSED
    Branding validation
    Debug configuration test
    PASSED
    Debug configuration
    File encoding test
    PASSED
    UTF-8 file encoding
    Direct3D Feature Test
    PASSED
    Direct3D feature level support
    App Capabilities test
    PASSED
    Special use capabilities
    Windows Runtime metadata validation
    PASSED
    ExclusiveTo attribute test
    PASSED
    Type location test
    PASSED
    Type name case-sensitivity test
    PASSED
    Type name correctness test
    PASSED
    General metadata correctness test
    PASSED
    Properties test
    Package sanity test
    PASSED
    Platform appropriate files
    PASSED
    Supported directory structure check
    Resource Usage Test
    PASSED
    WinJS background task test
    Saturday, August 3, 2013 4:34 PM


  • Your app passed
    certification!<o:p></o:p>

    Congratulations! ConstructionPic, release 2 for Windows 8 passed
    certification.

    You will be able to see ConstructionPic at http://apps.microsoft.com/windows/app/constructionpic/545b80a3-a978-4f4c-b519-730aa49ae2a5
    in the Store as soon as it's published after 8/3/2013 4:42 PM UTC.


    Monday, August 5, 2013 9:06 AM
  • So, were there no changes between the last two submissions?

    I've submitted twice with the same failure. (Passes WACK, tested on RT, no Direct3D use, etc.) Should I just keep submitting?

    Friday, August 30, 2013 10:25 PM
  • Rob,

    I'm in a similar situation. I didn't receive the file (with more details) you mention. Is there a way to get this file?

    Bill

    Friday, August 30, 2013 10:33 PM
  • Yes no changes,  In notes to testers I pasted the results for the wack test on the surface RT.

    I also had a chat with MS.

    Taylor

     

    Windows Store Developer Support
    [[
    http://getsupport.microsoft.com and select
    Problem type: "App submission and certification"
    Category: "App certification results"]]

    Friday, August 30, 2013 11:22 PM
  • Hi Bill,

    You may need to contact support about that, but try asking in the Publishing Windows Store apps forum. That's where the folks dealing with certification live. This forum can help with WACK issues, but doesn't deal with the certification process itself.

    --Rob

    Friday, August 30, 2013 11:23 PM
    Owner