App Masking on Disconnected Clients RRS feed

  • Question

  • Can anyone point me to some documentation that explains how the assignment rules are validated for app masking? 

    We have a mixture of non-licensed users, Office E1, E3, and E5 and as we transition to Office 365, I have created an app masking rule to hide Office from everyone except the E3 and E5 users by setting the rule to apply to everyone and not apply to our E3 and E5 AD groups.

    It works fine when the physical workstation is on the internal network but I am testing from home, not connected to the internal network, and after the rule is applied and I log out and back in, the Office apps are hidden from me and they should not be.

    I don't see anything in the logs that says why this is happening.  I'm wondering if the rules are processed and since the domain controller isn't available, it can't tell I'm in the E3 group so it hides them.

    Thursday, May 28, 2020 11:32 AM