Internet - Troubleshooting RRS feed

  • Question

  • Internet - Troubleshooting.

    Problem: A user of an windows xp desktop can't access the internet through his/her internet browser.The LEDs on the NIC are on. Could anyone tell me the steps to follows to troubleshoot such a problem. The wall connection to the network works. So the problem is only at the desktop. The PC is on a LAN.

    Friday, February 10, 2006 4:55 PM


  • Hi,


    My name is Bill Connors – I’m a Program Manager who has just recently joined the Windows Desktop Search team to work on improving the Forum user experience. 


    This particular question doesn't seem to relate to the Windows Desktop Search forum so I'd like to suggest that you visit http://www.support.microsoft.com/ 






    Bill Connors


    Program Manager

    Windows Desktop Search

    Friday, February 10, 2006 9:14 PM