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The "Master Data" ribbon does NOT show up after MDM add-in installed RRS feed

  • Question

  • Hello All, 

    This issue does stop us doing anything forward. 

    MDM add-in , first time, we found, when you go to options-->com add-ins, the verbage below shows "not loaded. A runtime error occurred". Then I followed below link to upgrade my MDM add-in

    http://social.technet.microsoft.com/wiki/contents/articles/4520.troubleshooting-the-master-data-services-add-in-for-excel.aspx

    Now, the situation is, the error msg goes away and it says "Loaded at startup". But it never loads up even restart your desktop and excel. 

    Anyone can share some thoughts on this?

    No idea how to move on.


    Derek


    • Edited by Derek Dai Tuesday, July 28, 2015 6:46 PM
    Tuesday, July 28, 2015 3:30 PM

Answers

  • Changed load behavior in regedit from 2 to 3.

    It works now.


    Derek

    • Marked as answer by Derek Dai Tuesday, July 28, 2015 7:24 PM
    Tuesday, July 28, 2015 7:24 PM

All replies

  • Hello,

    Try to turn on the detailed logging on the Master Data Ribbon.

    Hope this helps.

    Regards,

    Alberto Morillo
    SQLCoffee.com

    Tuesday, July 28, 2015 4:04 PM
  • Sir, 

    The ribbon doesn't show up yet. How can I turn on this? I am looking for a way I can find detailed log. 

    Thanks for your reply. Do you know anything else I can do. 

    Checked my eventviewer, nothing found related.


    Derek

    Tuesday, July 28, 2015 4:19 PM
  • Hello,

    What about at the server level? Try the instructions provided on the following article:

    https://support.microsoft.com/en-us/kb/2423478

    Please confirm the steps you followed on the installation of the MDS Add-in are the same as the following article:

    http://www.sqlcoffee.com/AnalysisServices_0011.htm

    Hope this helps.

    Regards,

    Alberto Morillo
    SQLCoffee.com

    Tuesday, July 28, 2015 6:10 PM
  • Changed load behavior in regedit from 2 to 3.

    It works now.


    Derek

    • Marked as answer by Derek Dai Tuesday, July 28, 2015 7:24 PM
    Tuesday, July 28, 2015 7:24 PM