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WHQL Testing - Not able to access Server from client machine - URGENT RRS feed

  • Question

  • Hi,

     I am performing WHQL testing.

    Server is running in the machine \\cfwnwp010

    Client  is my laptop VTUMUKELP628

    When I start the test from the server side, Test fails with below reason.

    Cause : Failed to Start the Task

    Cause : Zero files are copied when Trying to Copy From Path "\\CFWNWP010.vertuint.com\tests\AMD64\nttest\driverstest\usb\usbhct.exe"....Failing the Task

    Failure : Failed to Start the Task "Copy files"

    Cause : Failed to Copy File : "\\CFWNWP010.vertuint.com\tests\AMD64\nttest\driverstest\usb\usbhct.exe" Dest : "C:\WLK\JobsWorkingDir\Tasks\WTTJobRun88043AF6-0261-4C0F-97A0-33B4A2D610FB\"

    Cause : Cannot Find Pattern "\\CFWNWP010.vertuint.com\tests\AMD64\nttest\driverstest\usb\usbhct.exe"

    Cause : Zero files are copied when Trying to Copy From Path "\\CFWNWP010.vertuint.com\tests\AMD64\nttest\driverstest\usb\usbtree.dll"....Failing the Task

    Cause : Failed to Copy File : "\\CFWNWP010.vertuint.com\tests\AMD64\nttest\driverstest\usb\usbtree.dll" Dest : "C:\WLK\JobsWorkingDir\Tasks\WTTJobRun88043AF6-0261-4C0F-97A0-33B4A2D610FB\"

    Cause : Cannot Find Pattern "\\CFWNWP010.vertuint.com\tests\AMD64\nttest\driverstest\usb\usbtree.dll"

    Cause : Zero files are copied when Trying to Copy From Path "\\CFWNWP010.vertuint.com\tests\AMD64\nttest\driverstest\usb\hctrans.dll"....Failing the Task

    Cause : Failed to Copy File : "\\CFWNWP010.vertuint.com\tests\AMD64\nttest\driverstest\usb\hctrans.dll" Dest : "C:\WLK\JobsWorkingDir\Tasks\WTTJobRun88043AF6-0261-4C0F-97A0-33B4A2D610FB\"

    Cause : Cannot Find Pattern "\\CFWNWP010.vertuint.com\tests\AMD64\nttest\driverstest\usb\hctrans.dll"

     

    From WttEa.log in the client machine, from which client is using credential “UserName : DTMShareUser”. With this username, client is not able to access the server  \\cfwnwp010 and download the exes.

     

    2416 5176 2013:1:17 18:43:9:833 CRunManager::UserName : DTMShareUser   

    2416 5176 2013:1:17 18:43:9:833 CRunManager::Domain : CFWNWP010   

    2416 5176 2013:1:17 18:43:9:833 CRunManager::Password : Server2008,WTT17482ShareUser   

    2416 5176 2013:1:17 18:43:9:833 Build No Greater than 4000. This is a Windows Vista Machine   

    2416 5176 2013:1:17 18:43:9:833 Single User TS Enabled   

    2416 5176 2013:1:17 18:43:9:833 Comparing CFWNWP010 VTUMUKELP268.vertuint.com 9   

    2416 5176 2013:1:17 18:43:9:833 Logon Netonly   

    2416 5176 2013:1:17 18:43:9:833 GetUserToken : Returns 0   

    2416 5176 2013:1:17 18:43:9:864 Error: 0x52e, Error 0x0000052e   WTTCreateDirPAth : CreateDirectory \\CFWNWP010.vertuint.com\HCKLogs\EaFolderAccessCheck\B3FE0F4F-A8B3-41AC-8B5F-B62ADA9DDE3E Failed   File=d:\branches\fbl\tools\wtt\rel25\dtm\sdktools\wtt\jobs\runtime\wttexecutionagent\common\eautil\src\eautil.cpp Line=1589   

    2416 5176 2013:1:17 18:43:9:864 Error: 0x8007052e, Error 0x8007052e   (Error ( status = 1326 ) in call: WttCreateDirPath(lpszTemp) )   File=d:\branches\fbl\tools\wtt\rel25\dtm\sdktools\wtt\jobs\runtime\wttexecutionagent\eamanager\runmanager\src\runmanager.cpp Line=2232   

    2416 5176 2013:1:17 18:43:14:872 Retrying the log location creation 10 more times   

    From the HCK Manager, I am able to see the below error.

    Cannot Find Pattern "\\CFWNWP010.vertuint.com\tests\AMD64\nttest\driverstest\usb\hctrans.dll Error Code 1909 (The referenced account is currently locked out and may not be logged on to)

     

    With my user login credential, I am able to access the server BUT with the DTMShareUser login credential, I am not able to access the server

     

    Could you please help why the client is not able to access the SERVER? What could be wrong? Any share folder access rights?

    Thanks in advance.

    Regards,

    Gokul


    Thursday, January 17, 2013 7:47 PM

All replies

  • Hi,

    Please refer the following troubleshooting link:

    http://msdn.microsoft.com/en-us/library/windows/hardware/hh998592.aspx#BKMK_ClientCommunicate


    Yesubabu Gude

    Friday, May 24, 2013 9:17 AM
  • Try to remove the client's account password on the test client machine and then run the test again.
    Tuesday, May 28, 2013 6:57 AM
  • I am not able to remove the password of Client Account as it is managed by the Domian controller...

    And in Domain Controller, the Password field is mandatory, without it, i am not able to create a client user...

    How to solve the issue ???

    Tuesday, March 31, 2015 6:17 AM