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Unable to add payout account in Windows Dev Center ;

    Question

  •  CorrelationId: 414b731e-f98d-46d7-b2a8-03f31b5b5b21     We can't display your account info right now. Please try again later, or contact support if you continue to see this issue. Error code 8032.

    Starting April 1, 2016, your Microsoft Advertising earnings will get paid out from payout account set up in Dev Center.  pubCenter payout account is disabled and no longer be used for payments.

    Dev center shows payout account details and outstanding payment which higher than payment threshold required for payout. But did not received any payout from last 3-4 months.

    When i click on update it show above error message.

    I tried to contact Microsoft support center. But they are not able to resolve it.

    Please help to resolve it. Any one faced such issue with Dev Center?

    Thursday, August 18, 2016 12:53 AM

All replies

  • Hello Nilesh Harde,

    Since you have already contacted support, can you please help to provide the ticket number for your request? Once received, I will review it further to ensure this issue is handled appropriately.

    Thursday, August 18, 2016 9:56 PM