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'Windows Azure Pack: Web Sites - Preview' is Failure RRS feed

  • Question

  • Hi,

    I get this error when trying to install the Azire Websites preview:

    DownloadManager Information: 0 : Starting MSI install for msi 'C:\Users\Administrator\AppData\Local\Microsoft\Web Platform Installer\installers\HostingPrimaryControllerBootstrapper_v2\5DB5F768422A40B8181337A2D87945083F6702A4\WebSitesFeed.msi', commandline: 'WEBSITES_FEED=http://go.microsoft.com/?linkid=9832604 FEED_HASH=3EB28C78AD7285CE899A1675235F3FB51DB8F291 FEED_FILE_NAME=WebSites0.9.0.xml ACTION=INSTALL REBOOT=ReallySuppress'
    DownloadManager Information: 0 : MSI install return value for product 'Windows Azure Pack: Web Sites - Preview' is '1603'
    DownloadManager Error: 0 : Install return code for product 'Windows Azure Pack: Web Sites - Preview' is Failure (Fatal error during installation.)
    DownloadManager Information: 0 : Product Windows Azure Pack: Web Sites - Preview done install completed
    DownloadManager Information: 0 : Increasing current install to 17
    DownloadManager Information: 0 : Windows Azure Pack: Web Sites - Preview installation log: C:\Users\Administrator\AppData\Local\Microsoft\Web Platform Installer\logs\install\2013-08-02T02.17.06\WebSitesFeed.txt


    This is the error in the install log:

    CAQuietExec64:  8/2/2013 2:17:11 AM - Downloading websites feed file...
    CAQuietExec64:  8/2/2013 2:17:13 AM - Feed file downloaded successfully from http://go.microsoft.com/?linkid=9832604.
    CAQuietExec64:  8/2/2013 2:17:13 AM - Checking websites feed file signature...
    CAQuietExec64:  8/2/2013 2:17:13 AM - The hash did not match for the file C:\Users\ADMINI~1\AppData\Local\Temp\HostingBootstrapper\WebSites0.9.0.xml.
    CAQuietExec64:  8/2/2013 2:17:13 AM - The expected hash is 3EB28C78AD7285CE899A1675235F3FB51DB8F291, while the actual hash is 2EE0295A0893A1FAB7A40A72D5525819F89E9AB6.
    CAQuietExec64:  8/2/2013 2:17:13 AM - Completed WebSitesSetupActions.ps1

    I have tried several times with different machines, im running a fully patched 2012 R2.

    Friday, August 2, 2013 9:25 AM

Answers

  • Hi Martin,

    We're aware of the issue; it will be fixed by the end of the day.  A third party dependency was removed by the third party, and the necessary updates are still propagating through the system.

    Thanks!

    Ryan

    Friday, August 2, 2013 3:01 PM

All replies

  • Hi Martin,

    We're aware of the issue; it will be fixed by the end of the day.  A third party dependency was removed by the third party, and the necessary updates are still propagating through the system.

    Thanks!

    Ryan

    Friday, August 2, 2013 3:01 PM
  • Hi Ryan,

    I still receive the same error when installing the Websites preview. Any update on this problem yet?

    Kind Regards,

    Heine

    Monday, August 12, 2013 2:17 PM
  • Hi Ryan,

    I also still get the same error.

    Is the problem fixed? - or do you have a workaround?

    Kind Regards

    Dan

    Tuesday, August 27, 2013 3:21 PM
  • Hi Dan,

    The issue was fixed back on August 2nd.  We haven't seen a recurrence of this problem; it may be an intermittent issue downloading some of the dependencies.

    Rerunning the installation from WebPI should address the issue.  Make sure to restart WebPI so that the feed is reloaded.

    If this still doesn't work, you may need to clear the webpi cache.  Delete all the files and directories under C:\Users\<YourUserName>\AppData\Local\Microsoft\Web Platform Installer

    Restart WebPI and you should be good to go.

    Thanks!

    Ryan

    Tuesday, August 27, 2013 11:23 PM