Support for Server 2019 and Office 2019 Search Roaming RRS feed

  • Question

  • Hi,

    is Outlook 2019 on Server 2019 supported for Search Roaming in Multi-User Search mode ?


    Thursday, July 11, 2019 9:58 AM

All replies

  • This should work and is supported. I've reached out to the dev team to see what their experience has been with this.

    Friday, July 12, 2019 2:02 AM
  • Installation, configuration and search hooking seems to work - according to process monitor and logs.
    But outlook does not start indexing, and shows indexing status loading forever.
    Windows update status is July 2019 and latest Office 2019 build.
    Anybody else?
    • Edited by M.Eckerle Friday, July 19, 2019 6:45 AM
    Friday, July 19, 2019 6:30 AM
  • Hello, 

    We are experiencing same behavior. Everything is working fine on WS2016, but not on WS2019. Same situation as M.Eckerle.

    Tuesday, July 23, 2019 4:59 PM
  • Randy, can you share some more troubleshooting tipps regarding the issue?
    Wednesday, July 24, 2019 9:50 AM
  • Submitted MS Support-Case yesterday. Support confirmed support for Server 2019 Multi User Search. Going through KB "Outlook Search Troubleshooting Guide" again...will keep this thread updated.
    Friday, July 26, 2019 6:35 AM
  • I too am having issues with 2019 RDSH with Office 2019 - Any update please ?
    Monday, August 19, 2019 7:12 PM
  • Hello James,

    Microsoft Now Supports Office 365 ProPlus on Windows Server 2019 (and FSLogix)

    The most common setup issues are covered in the "Outlook Search Troubleshooting Guide" for FSLogix. 

    If you are still having issues setting up FSLogix with Office 365 and Windows Server 2019, please open a ticket from:

    - Micah Adamson

    Monday, August 19, 2019 8:36 PM
  • Thank you for taking the time to reply - after looking at the guide I created a ticket.

    Support request number: 119081921002460

    I tried to update the ticket online with addtional info, but when I do I get sent to azure and get the following error on the azure portal.  Do you know if I need to create another ticket with such an error ?

    Sorry, some error occurred while processing your request. Here is the tracking id edd63b86-3660-4af5-9e41-726795027ed3. Please contact Microsoft Support

    Monday, August 19, 2019 10:15 PM
  • Issue still not solved for us. Teams meeting with MS Support scheduled for today...
    Tuesday, August 20, 2019 8:46 AM
  • Thank you for the update - I appreciate you are probably very busy, but if you could find the time to update this thread with what you find, I would be most grateful!
    Tuesday, August 20, 2019 8:51 AM
  • I am having the same issue but Server 2019 with Outlook 2016. Indexing sits on loading forever. Opened a ticket and have been emailing back and forth but no resolution yet.  Ticket# 119081924004385
    Thursday, August 22, 2019 3:48 PM
  • Hello Mike,

    Thanks for letting us know you are having the same issue. I'll make sure that someone takes a look at your case today. Outlook search issues with FSLogix are most often caused by configuration problems between the many variables involved in setting it up. However, we're involving the DEV team too to make sure that there isn't a problem in the code.

    Thanks for your patience as these issues can take a while to find the cause due to the complexity of variables.

    - Micah Adamson


    Thursday, August 22, 2019 4:58 PM
  • Thank you Mike.

    ...btw, no resolution for us so far.
    We went through all known troubleshooting steps again. Case still open.

    Thursday, August 22, 2019 5:10 PM
  • Hello Mike,

    is there an update to your Ticket ? Did you find any solution to solve this Issue?

    - Tobias Kothe

    Wednesday, September 11, 2019 12:34 PM
  • Our case is still open..."the dev team is still working on this issue"

    - Matthias Eckerle
    • Edited by M.Eckerle Wednesday, September 11, 2019 12:51 PM
    Wednesday, September 11, 2019 12:51 PM
  • FYI: The OneDrive DEV team and FSLogix DEV team are still investigating this issue. Sorry it's taking so long.
    Wednesday, September 11, 2019 5:23 PM