My Fax icon disappeared. RRS feed

  • Question

  • My computer crashed and when I started it again, my Fax Icon disappeared.  I still have a shortcut on my desktop but when I click on it, it does nothing.  I looked in my Devices and Printers the original is gone?  How can I get it back without having to reformat my computer?????  When I try to install new hardware, it only asks for printers?  HELP PLEASE!!!
    • Moved by Naomi N Sunday, June 9, 2013 5:17 AM Not a suggestion
    Friday, June 7, 2013 1:18 AM


All replies

  • Friday, June 7, 2013 4:16 AM
  • Have you tried the following?

    Start up your computer, wait 2 or 3 seconds, hold the power button as long as necessary to shutdown your computer again immediatly.
    Start up your computer once more and you should see a selection between two points. One is starting up normally and one is starting up with the help. Select the one with the help, everything after will be told to you, what to do.

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    • Proposed as answer by Naomi N Sunday, June 9, 2013 5:16 AM
    Friday, June 7, 2013 7:02 AM