locked
Exchange 2016 EAC issues RRS feed

  • Question

  • Hi all

    I work in a military environment and we have recently upgraded from Exchange 2010 to Exchange 2016, a few issues with pre reqs, but we got it installed and working, however when we load EAC we are presented with a screen that doesnt look like it has loaded properly.

    Please see link to see what i mean.

    https://www.google.com/url?sa=i&url=https%3A%2F%2Fwww.reddit.com%2Fr%2Fsysadmin%2Fcomments%2F5ttpsi%2Ffresh_install_of_exchange_2016_cu4_wont_load_ecp%2F&psig=AOvVaw3lOdS-JGMa3X51vQusFuim&ust=1600853127905000&source=images&cd=vfe&ved=0CAIQjRxqFwoTCKCM_OK4_OsCFQAAAAAdAAAAABAP

    Any ideas please?

    Tuesday, September 22, 2020 9:30 AM

All replies

  • Hi ,

    1. Please try to run the IISRESET in cmd start as Administrator to reset the IIS.
    2. Please try to Remove and recreate the virutal directory of ECP.
    3. Please go to application pools and  right click MSExchangeECPAppPool and click Recycling.

    There are two similar cases that might help you:Access ECP Encounter “500 Unexpected Error and Unable to access OWA or ECP. - "Something went wrong" or "500 unexpected error".

    Please note that, this Exchange Server Development forum mainly focuses on scripting issues, And the previous TechNet Exchange forum has been migrated to Q&A forum, please post your issues and detailed error message there if you need further support.

     

    Regards,

    Lucas Liu


    Please remember to mark the replies as answers if they helped. If you have feedback for TechNet Subscriber Support, contact tnsf@microsoft.com.

    Friday, September 25, 2020 10:09 AM