Problems in publishing Crystal reports RRS feed

  • Question

  • User-1950377691 posted

    I am having problems viewing crystal report in win 2008 R2 with IIS 7.5  via asp 3.0 webpages

     HTTP Error 404.3 - Not Found

    The page you are requesting cannot be served because of the extension configuration. If the page is a script, add a handler. If the file should be downloaded, add a MIME map.


    has anyone seen issues with IIS7 7.5 and crystal reports XI when viewing reports?



    Thursday, February 25, 2010 11:30 AM


All replies

  • User-1950377691 posted

    I have no issues when viewing reports outside of webpages outside of IIS.



    Thursday, February 25, 2010 11:32 AM
    • Marked as answer by Anonymous Tuesday, September 28, 2021 12:00 AM
    Thursday, February 25, 2010 12:00 PM
  • User992569504 posted

    I have a very similar problem.  Everything was working great in IIS 7.0 Windows Server 2008 but as soon as we upgraded to Server 2008 R2 IIS 7.5 Crystal Reports no longer work.  I can go to the web server, open CR and view the report on the server but as soon as I try to open it through the application in IIS it breaks.  Howerver, we aren't getting any error messages, The application will open CR but the report never displays.

    Thursday, February 25, 2010 4:54 PM
  • User-100058277 posted

     I am facing the same Issue as GBeatty0701 ,  IIS 7 on a x64 bit server.....Unable to view the report, Add MIME and Handlers still no change...Tried  using the URL and getting this Message ...."A report id or report source session variable is required."

    Friday, May 7, 2010 4:42 PM
  • User-1236688751 posted

    I understand this post is quite stale, however, it may fix the above issue for others that stumble upon this post. I had the very same issue publishing crystal reports XI through IIS7 via Classic ASP. The viewer appeared, but no report, just a gray area. Our reports are generated using the ActiveXViewer object. If you are using this method, find the file named 'RDCrptserver11.asp' and open it for editing. Look around line 203 for the following: Response.AddHeader "CONTENT-LENGTH", lenb(temp) and change it to this: Response.AddHeader "CONTENT-LENGTH", lenb(temp + 0).

    There are other places where the lenb function is used, but I only had to change it here to get the reports to show up. Hope this works for others. Cheers

    Wednesday, April 6, 2011 3:17 PM
  • User-47336705 posted

    Thanks you kenjmoore! it worked!!!

    You are the MAN!!!

    Shalom :)


    Thursday, April 14, 2011 1:33 PM
  • User713223647 posted
    Hello Kenjmoore, I'm using Report Application Server 9 and classic ASP to view crystal report. I've set up application on Windows Server 2008 R2 (64 bit). Everything is working fine except I'm not able to view Crystal Report which is working fine with Windows Server 2003 (32 bit). I've read somewhere that for crystal 9, I need to modify "rptserver.asp" file. Can you please let me know the location? Also, experts are suggesting to add handlers for crystal report. I'm not sure what exactly I need to add. Thanks in advance. -sdshah
    Wednesday, April 27, 2011 11:51 AM
  • User-1672167363 posted


    Suggested Forums for Crystal Reports:

    SAP and Crystal Reports http://forums.sdn.sap.com/thread.jspa?threadID=1939320&tstart=15 .

    ASP.NET and Crystal Reports http://forums.asp.net/76.aspx .

    You may your answers are part of either Forum.



    Wednesday, April 27, 2011 2:49 PM
  • User713223647 posted
    Thank you Martin. I was thinking, it might be possible that I'm missing some configuration on IIS 7.5 for Crystal Report 9 + RAS 9 with classic ASP. Actually RAS 9 and Crystal 9 installed properly as I can see Virtual directories inside default web site. Is it possible that it is any issue of http handler for Crystal Report 9? if yes then can any one let me know what to configure?
    Thursday, April 28, 2011 1:35 PM
  • User-1672167363 posted


    The Crystal Reports configuration was done when you installed Crystal Reports.

    If your dealing with Net 4.0 and

    Supported Runtimes check this http://www.davidmoore.info/2010/12/17/running-net-2-runtime-applications-under-the-net-4-runtime/ .

    If the Configuration is not correct uninstall and reinstall Crystal Reports using Control Panel.

    You will need Crystal Reports runtime installed either X86 or X64 for Windows.

    For post installation for Crystal Reports you need to verify modify the IUSR,IIS_USERS

            to have read,execute,list permissions.

    If you have problems with Crystal Reports for  Forms,Samples and Use

     the SAP or Crystal Reports 9 Foums will provide best results.

    You may have to search the Crystal Reports Forums to deal with specific configurations.




    Thursday, April 28, 2011 8:23 PM
  • User713223647 posted
    Update.. I solved my issue by upgrading Crystal Report 9 to Crystal Report 11.5. As of now, we are able to open crystal reports using classic asp on Windows Server 2008 R2. Thanks
    Thursday, May 5, 2011 3:47 PM
  • User-1672167363 posted

    That is good news.

    Cheers :)



    Thursday, May 5, 2011 3:54 PM
  • User679995348 posted


    You, sir, are my hero. I'm using the Crystal 9 viewer and rdc components for an app that was just migrated from WinServer2003 to WinServer2008R2. Quite a jump. Suddenly all of my reports stopped working and were popping up an empty viewer. After about an hour of frustration I stumbled accross your post and I applied you content-length fix. Bam. Everything works again!


    Thursday, January 23, 2014 8:23 PM