Access no longer works after Update KB3085515 RRS feed

  • Question

  • I have a customer who is down as a result of the Microsoft update 3085515. We have successfully uninstalled the update and marked it for Removal in WSUS but it came back again this morning.

    I know this has been discussed previously, but we need a procedure for removing the update from WSUS and keeping it from coming back.  Another option would be to create a GP to remove this update.

    I would appreciate a prompt response on this as it is affecting customers who are using Access as part of a solution.

    Thank you,


    Friday, March 11, 2016 2:28 PM


All replies

  • According to https://support.microsoft.com/en-us/kb/3085515, that particular update is no longer available. (?) I would presume, therefore, that uninstalling that update per instructions on that page would be all that is needed. (?) Notice that I’m adding (?) where I am uncertain of this process.

    peter n roth - http://PNR1.com, Maybe some useful stuff

    Friday, March 11, 2016 9:03 PM
  • Removing it again should take care of it. If it is sitting in the Update queue it might need to be marked as hidden/ignored so it won't be installed again, but I haven't heard of anyone having to uninstall it twice.

    Bill Mosca

    Friday, March 11, 2016 9:51 PM
  • Unfortunately, this customer has a WSUS and the update is still available. We marked the update as declined but a user still had it reinstalled while they were using their system... Hopefully, that was just a "queued" reinstall, we shall see on Monday.  

    Thanks for your response.


    Friday, March 11, 2016 10:01 PM
  • As a workaround it's not too difficult to uninstall the update once it's been installed.  Entering the following at a command line or running from a batch file should do it.

    wusa /uninstall /kb:3085515 /quiet /norestart


    Saturday, March 12, 2016 12:06 AM
  • This update creates a mess.

    The Excel team updated the VBA7.DLL file incorrectly. It wasn't backward binary compatible and breaks programs that are expecting that. This includes MDE and ACCDE files, and MDB and ACCDB files that use them as library references. It even breaks some of the Access 2010 wizards.

    I wrote a blog post that provides more information on the problem, what it impacts, and how to uninstall the update including step-by-step illustrated instructions for Windows 10 and 7/earlier.


    Hope this helps.

    Luke Chung
    Microsoft MVP
    President of FMS, Inc.
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    Monday, March 14, 2016 2:40 AM