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BSOD during machine bootup of windows 10 RRS feed

  • Question

  • Hi,

    I am experiencing a BSOD quite consistently in my new Lenovo laptops(T470 and E480).Crash dump analysis refers to my .net application. But the module refers to display driver. I need help on this.

    thanks in advance. Below is the windbg out.

    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck 1A, {41790, fffffb800424a070, 75, 76}
    
    Probably caused by : dxgmms2.sys ( dxgmms2!VIDMM_RECYCLE_HEAP_PHYSICAL_VIEW::LockRange+30c1c )
    
    Followup:     MachineOwner
    ---------
    
    nt!KeBugCheckEx:
    fffff800`e27c6690 48894c2408      mov     qword ptr [rsp+8],rcx ss:0018:ffff8602`d6ac6550=000000000000001a
    6: kd> !analyze -v
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    MEMORY_MANAGEMENT (1a)
        # Any other values for parameter 1 must be individually examined.
    Arguments:
    Arg1: 0000000000041790, A page table page has been corrupted. On a 64 bit OS, parameter 2
    	contains the address of the PFN for the corrupted page table page.
    	On a 32 bit OS, parameter 2 contains a pointer to the number of used
    	PTEs, and parameter 3 contains the number of used PTEs.
    Arg2: fffffb800424a070
    Arg3: 0000000000000075
    Arg4: 0000000000000076
    
    Debugging Details:
    ------------------
    
    
    KEY_VALUES_STRING: 1
    
    
    STACKHASH_ANALYSIS: 1
    
    TIMELINE_ANALYSIS: 1
    
    
    DUMP_CLASS: 1
    
    DUMP_QUALIFIER: 401
    
    BUILD_VERSION_STRING:  17134.1.amd64fre.rs4_release.180410-1804
    
    SYSTEM_MANUFACTURER:  LENOVO
    
    SYSTEM_PRODUCT_NAME:  20KNS0V400
    
    SYSTEM_SKU:  LENOVO_MT_20KN_BU_Think_FM_ThinkPad E480
    
    SYSTEM_VERSION:  ThinkPad E480
    
    BIOS_VENDOR:  LENOVO
    
    BIOS_VERSION:  R0PET47W (1.24 )
    
    BIOS_DATE:  08/29/2018
    
    BASEBOARD_MANUFACTURER:  LENOVO
    
    BASEBOARD_PRODUCT:  20KNS0V400
    
    BASEBOARD_VERSION:  SDK0J40697 WIN
    
    DUMP_TYPE:  1
    
    BUGCHECK_P1: 41790
    
    BUGCHECK_P2: fffffb800424a070
    
    BUGCHECK_P3: 75
    
    BUGCHECK_P4: 76
    
    BUGCHECK_STR:  0x1a_41790
    
    CPU_COUNT: 8
    
    CPU_MHZ: 708
    
    CPU_VENDOR:  GenuineIntel
    
    CPU_FAMILY: 6
    
    CPU_MODEL: 8e
    
    CPU_STEPPING: a
    
    CPU_MICROCODE: 6,8e,a,0 (F,M,S,R)  SIG: 84'00000000 (cache) 84'00000000 (init)
    
    BLACKBOXBSD: 1 (!blackboxbsd)
    
    
    BLACKBOXPNP: 1 (!blackboxpnp)
    
    
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    
    PROCESS_NAME:  iMobility.exe
    
    CURRENT_IRQL:  2
    
    ANALYSIS_SESSION_HOST:  DESKTOP-78P4QL8
    
    ANALYSIS_SESSION_TIME:  11-20-2018 02:45:57.0763
    
    ANALYSIS_VERSION: 10.0.18239.1000 amd64fre
    
    LAST_CONTROL_TRANSFER:  from fffff800e2725476 to fffff800e27c6690
    
    STACK_TEXT:  
    ffff8602`d6ac6548 fffff800`e2725476 : 00000000`0000001a 00000000`00041790 fffffb80`0424a070 00000000`00000075 : nt!KeBugCheckEx
    ffff8602`d6ac6550 fffff800`e2707cea : 00000000`00000000 ffff8602`d6ac6e10 00000000`00000000 00000000`00000000 : nt!MiDeletePteRun+0xe46
    ffff8602`d6ac6740 fffff800`e2709b01 : ffff8602`d6ac6919 00000000`00000000 ffff8602`d6ac6919 ffff8602`d6ac6e70 : nt!MiDeleteVaTail+0xba
    ffff8602`d6ac68a0 fffff800`e2709aa2 : ffff8602`d6ac6e70 ffffca80`00074b00 ffff8602`00000000 ffff8602`00000000 : nt!MiWalkPageTablesRecursively+0x701
    ffff8602`d6ac6980 fffff800`e2709aa2 : ffff8602`d6ac6e70 ffffcae5`400003a0 ffff8602`00000001 ffff8602`00000000 : nt!MiWalkPageTablesRecursively+0x6a2
    ffff8602`d6ac6a60 fffff800`e2709aa2 : ffff8602`d6ac6e70 ffffcae5`72a00000 ffff8602`00000002 ffff8602`00000000 : nt!MiWalkPageTablesRecursively+0x6a2
    ffff8602`d6ac6b40 fffff800`e27077a7 : ffff8602`d6ac6e70 ffffcae5`72b95000 ffffe786`00000003 ffff8602`00000000 : nt!MiWalkPageTablesRecursively+0x6a2
    ffff8602`d6ac6c20 fffff800`e26f1eb3 : ffff8602`d6ac6e70 ffffba01`00000001 ffffba01`00000000 ffffba01`00000000 : nt!MiWalkPageTables+0x1e7
    ffff8602`d6ac6d10 fffff800`e2b9e863 : ffffba01`00000004 ffffba01`9f7f3700 ffffba01`a1964b90 00000000`00000000 : nt!MiDeleteVad+0x8d3
    ffff8602`d6ac7040 fffff800`e2ad00e0 : ffffba01`a1964b90 00000000`00000000 00000000`0e570000 00000000`00000000 : nt!MiUnmapVad+0xa7
    ffff8602`d6ac7070 fffff800`e2acdb1f : 00000000`00000000 ffffba01`a2769000 00000000`00000000 00000000`00000000 : nt!MiUnmapViewOfSection+0x120
    ffff8602`d6ac7150 fffff800`e25994cc : ffffe786`dbf070b0 00000000`0e570000 00000000`d6ac6d00 ffffe786`dbf070b0 : nt!MmUnmapViewOfSection+0xf
    ffff8602`d6ac7180 fffff800`e25815f3 : 00000000`003f0000 ffffe786`db70db70 00000000`00000000 ffffba01`9f7ff930 : dxgmms2!VIDMM_RECYCLE_HEAP_PHYSICAL_VIEW::LockRange+0x30c1c
    ffff8602`d6ac7210 fffff800`e257f9a8 : ffffe786`dbb495b0 00000000`003f0000 00000000`00000000 0000000c`00001000 : dxgmms2!VIDMM_RECYCLE_RANGE::Lock+0x77
    ffff8602`d6ac7260 fffff800`e257d88b : ffffe786`db8a4830 ffffe786`db70db70 00000000`00000000 00000000`003f0000 : dxgmms2!VIDMM_RECYCLE_MULTIRANGE::Lock+0x78
    ffff8602`d6ac72c0 fffff800`e256e43a : ffffe786`db8a4830 ffffba01`9f96ee00 00000000`00000000 ffff8602`d6ac7400 : dxgmms2!VIDMM_RECYCLE_HEAP_MGR::ProbeAndLockAllocation+0x7b
    ffff8602`d6ac7340 fffff800`e258214f : ffffba01`9f96ee00 00000000`00000000 00000000`00000000 00000000`00000001 : dxgmms2!VIDMM_GLOBAL::ProbeAndLockAllocation+0x56
    ffff8602`d6ac7390 fffff800`e2581ddf : ffffba01`9f7ff930 ffffba01`9f96eea8 ffffe786`db70db70 00000000`00000000 : dxgmms2!VIDMM_SEGMENT::LockAllocationBackingStore+0xab
    ffff8602`d6ac7450 fffff800`e2570923 : ffffba01`a2a8b580 ffffba01`9f96eea8 00000000`00000000 ffffba01`9f96e000 : dxgmms2!VIDMM_SYSMEM_SEGMENT::CommitResource+0x8f
    ffff8602`d6ac7490 fffff800`e2574551 : 00000000`00000000 00000000`00000000 ffff8602`00000000 ffff8602`d6ac76a0 : dxgmms2!VIDMM_GLOBAL::PageInOneAllocation+0x1e3
    ffff8602`d6ac75a0 fffff800`e258fd86 : 00000000`00000001 ffff8602`00000000 00000000`001ad275 00000000`00000001 : dxgmms2!VIDMM_GLOBAL::ProcessDeferredCommand+0x861
    ffff8602`d6ac7910 fffff800`e258f0b9 : ffffe786`d0fc6290 fffff800`e2793401 ffffe786`d0fc6300 00000000`00000000 : dxgmms2!VIDMM_WORKER_THREAD::Run+0xc16
    ffff8602`d6ac7ae0 fffff800`e26904f7 : ffffba01`9f7f3700 fffff800`e258f0b0 ffffa581`51c00180 000005ed`bd9bbfff : dxgmms2!VidMmWorkerThreadProc+0x9
    ffff8602`d6ac7b10 fffff800`e27cdb06 : ffffa581`51c00180 ffffba01`9f7f3700 fffff800`e26904b0 00610077`00650072 : nt!PspSystemThreadStartup+0x47
    ffff8602`d6ac7b60 00000000`00000000 : ffff8602`d6ac8000 ffff8602`d6ac1000 00000000`00000000 00000000`00000000 : nt!KiStartSystemThread+0x16
    
    
    THREAD_SHA1_HASH_MOD_FUNC:  1743fd896e0c5efc8e0cf2f5718674f37bdad743
    
    THREAD_SHA1_HASH_MOD_FUNC_OFFSET:  c004c718ae9fcee55c43eb84398b8fef2d0b74c3
    
    THREAD_SHA1_HASH_MOD:  c3ebb425d8917d4cd41701fb32814d8505d2bbc4
    
    FOLLOWUP_IP: 
    dxgmms2!VIDMM_RECYCLE_HEAP_PHYSICAL_VIEW::LockRange+30c1c
    fffff800`e25994cc 90              nop
    
    FAULT_INSTR_CODE:  f4f3e990
    
    SYMBOL_STACK_INDEX:  c
    
    SYMBOL_NAME:  dxgmms2!VIDMM_RECYCLE_HEAP_PHYSICAL_VIEW::LockRange+30c1c
    
    FOLLOWUP_NAME:  MachineOwner
    
    MODULE_NAME: dxgmms2
    
    IMAGE_NAME:  dxgmms2.sys
    
    DEBUG_FLR_IMAGE_TIMESTAMP:  0
    
    IMAGE_VERSION:  10.0.17134.407
    
    STACK_COMMAND:  .thread ; .cxr ; kb
    
    BUCKET_ID_FUNC_OFFSET:  30c1c
    
    FAILURE_BUCKET_ID:  0x1a_41790_dxgmms2!VIDMM_RECYCLE_HEAP_PHYSICAL_VIEW::LockRange
    
    BUCKET_ID:  0x1a_41790_dxgmms2!VIDMM_RECYCLE_HEAP_PHYSICAL_VIEW::LockRange
    
    PRIMARY_PROBLEM_CLASS:  0x1a_41790_dxgmms2!VIDMM_RECYCLE_HEAP_PHYSICAL_VIEW::LockRange
    
    TARGET_TIME:  2018-11-19T15:07:59.000Z
    
    OSBUILD:  17134
    
    OSSERVICEPACK:  0
    
    SERVICEPACK_NUMBER: 0
    
    OS_REVISION: 0
    
    SUITE_MASK:  272
    
    PRODUCT_TYPE:  1
    
    OSPLATFORM_TYPE:  x64
    
    OSNAME:  Windows 10
    
    OSEDITION:  Windows 10 WinNt TerminalServer SingleUserTS
    
    OS_LOCALE:  
    
    USER_LCID:  0
    
    OSBUILD_TIMESTAMP:  2018-11-01 12:26:19
    
    BUILDDATESTAMP_STR:  180410-1804
    
    BUILDLAB_STR:  rs4_release
    
    BUILDOSVER_STR:  10.0.17134.1.amd64fre.rs4_release.180410-1804
    
    ANALYSIS_SESSION_ELAPSED_TIME:  cbf
    
    ANALYSIS_SOURCE:  KM
    
    FAILURE_ID_HASH_STRING:  km:0x1a_41790_dxgmms2!vidmm_recycle_heap_physical_view::lockrange
    
    FAILURE_ID_HASH:  {1140bfce-fb26-e25c-55cf-3aacd3065201}
    
    Followup:     MachineOwner


    Windows Desktop, Windows Phone developer.

    Tuesday, November 20, 2018 9:20 AM

Answers

All replies

  • Hi    Venkatachalapathi G,

    This forum is to discuss the issue of WPF development technology. For your case about  BSOD during machine bootup of windows 10 , I will move your post to the Where is the Forum For forum for Letting it appear in the right forum and get the right help

    Thank you for your understanding.

    Best Regards,

    Yong Lu

    MSDN Community Support
    Please remember to click "Mark as Answer" the responses that resolved your issue, and to click "Unmark as Answer" if not. This can be beneficial to other community members reading this thread. If you have any compliments or complaints to MSDN Support, feel free to contact MSDNFSF@microsoft.com.


    Wednesday, November 21, 2018 6:20 AM
  • Hello,

    you could ask here: https://answers.microsoft.com/en-us/windows/forum/windows_10

    Regards, Guido


    Wednesday, November 21, 2018 7:14 AM