none
Net 2.0 HELP?!?!? RRS feed

  • Question

  • I am a total novice when it comes to this type of stuff on my computer.  I use Quickbooks and I am having issues with the softward.  I've walked through the issue with them and they told me it's a problem with my Microsoft .NET Framework 2.0 Service Pack 2.  I tried to go in and repair it from the add/remove programs menu, but when I do I get this error message:  The feature you are trying to use is on a network resource that is unavailable.  Click ok to try again, or enter an alternative path to a folder containing the installation package "netfx20a_86.msi" in the box.  Any suggestions what I can do to fix the problem?
    Friday, March 26, 2010 1:20 PM

Answers

  • Hi RachelVW,

    Thank you for your post.

    For your concern, could you please try the following steps?

    1. Use Cleanup tool to clear the installation of .NET Framework 2.0 in order

    2. Download .NET Framework 3.5 Service Pack 1 (Full Package) with Administrator Privilege
        Note: You can try some download manager software to help downloading.
        This package will install .NET Framework 2.0 with SP2 together.

    3. Run the installer to install .NET 3.5 SP1

    4. If any problem occurs during the installation, use Collect tool to collect the log files for further troubleshooting.

    The steps to collect the log:
    - Try to clean your "%temp%" folder (Start Menu >> Run >> Type "%temp%")
    - Install .NET Framework 3.5 SP1 full package
    - Collect the logs from "%temp%" folder
       Collect tool: http://blogs.msdn.com/heaths/archive/2008/05/09/visual-studio-and-net-log-collection-utility.aspx
    - Send vslogs.cab file to me (v-yicche@microsoft.com)
      Note: Please attach the link of this post in the mail.

    Hope this helps! If you have any concern, please feel free to let me know.

    Best regards,
    Yichun Chen


    Please remember to mark the replies as answers if they help and unmark them if they provide no help.
    Welcome to the All-In-One Code Framework! If you have any feedback, please tell us.
    Monday, March 29, 2010 10:14 AM

All replies

  • Hi RachelVW,

    Thank you for your post.

    For your concern, could you please try the following steps?

    1. Use Cleanup tool to clear the installation of .NET Framework 2.0 in order

    2. Download .NET Framework 3.5 Service Pack 1 (Full Package) with Administrator Privilege
        Note: You can try some download manager software to help downloading.
        This package will install .NET Framework 2.0 with SP2 together.

    3. Run the installer to install .NET 3.5 SP1

    4. If any problem occurs during the installation, use Collect tool to collect the log files for further troubleshooting.

    The steps to collect the log:
    - Try to clean your "%temp%" folder (Start Menu >> Run >> Type "%temp%")
    - Install .NET Framework 3.5 SP1 full package
    - Collect the logs from "%temp%" folder
       Collect tool: http://blogs.msdn.com/heaths/archive/2008/05/09/visual-studio-and-net-log-collection-utility.aspx
    - Send vslogs.cab file to me (v-yicche@microsoft.com)
      Note: Please attach the link of this post in the mail.

    Hope this helps! If you have any concern, please feel free to let me know.

    Best regards,
    Yichun Chen


    Please remember to mark the replies as answers if they help and unmark them if they provide no help.
    Welcome to the All-In-One Code Framework! If you have any feedback, please tell us.
    Monday, March 29, 2010 10:14 AM
  • To obtain the missing installation files, it may be sufficient to download and to start that .NET 3.5 SP1 installer ("dotnetfx35.exe") as mentioned above.  This produces a temporay folder that contains all installation files including the file you were looking for ("netfx20a_86.msi").  Copy the content of this folder to a different place before canceling the setup ;-)
    If you use a different language or a different version of .NET Framework, find its "redistributable" installation package via
    http://msdn.microsoft.com/en-us/netframework/default.aspx .
    Wednesday, September 8, 2010 2:42 PM