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Drive map is very slow to refresh after sitting idle for a little while RRS feed

  • Question

  • I have a problem at work with a Windows Server 2003 machine. Our internal users login and then map to network shares in the morning and those drives pop up immediately in the explorer with no problems--then say after 5 to 20 minutes they click on explorer to access the drive map again and the little hourglass comes up for what seems like forever (it's probably about 30s) before it will show them the contents of the folder again. The users have Win7 machines and WinXP machines. Same result on all users machines so I assume the setting is on the server side. The internal traffic does not go through any extra hardware other than an HP ProCurve switch (no firewalls). Does anyone know what would cause the hesitation or how to adjust it? I have already applied the registry fixes for workstation "idle timeouts" that I found on this forum to no avail.

    Thanks in advance,

    Steve
    Thursday, October 9, 2014 3:24 PM

Answers

  • Hi,
    Unfortunately, your inquiry is out of scope of our team’s support umbrella, which is primarily focused on issues related to the Open Specifications.
    You will be best served by the Windows Server Platforms support team.
    As previously suggested, there is the option of submitting the question online to http://social.msdn.microsoft.com/Forums/windowsserver/en-US/home.
    This allows the team to assist you as well as the community to contribute to the conversation.

    On the other hand, depending on the severity of the issue you are experiencing and your business need, there are other support avenues to request assistance through traditional support.
    a. If you have Premier agreements, you can engage your Microsoft Technical Account Manager (TAM) and get a support case opened.
    b. Otherwise, you possibly have a MSDN subscription that you can use to create support incidents.
    c. Alternatively, you can get assistance through one of the support options at http://support.microsoft.com

    Thanks,
    Edgar

    Saturday, October 11, 2014 4:41 AM

All replies

  • Hi,

    This forum handles requests related to Open Specifications documentation issues.
    The Open Specifications can be found at:     http://msdn.microsoft.com/en-us/library/cc203350.aspx.
    Your question is not related to the Open Specifications documentation set.

    I suggest the the following forums to get a better assistance.

    http://social.msdn.microsoft.com/Forums/windowsserver/en-US/home

    Thanks,
    Edgar

    Thursday, October 9, 2014 3:45 PM
  • Thanks Edgar, I did post there but haven't heard anything so I thought I'd hedge my bets, so to speak.

    -Steve


    • Edited by Manaconda Friday, October 10, 2014 4:55 PM
    Friday, October 10, 2014 4:55 PM
  • Hi,
    Unfortunately, your inquiry is out of scope of our team’s support umbrella, which is primarily focused on issues related to the Open Specifications.
    You will be best served by the Windows Server Platforms support team.
    As previously suggested, there is the option of submitting the question online to http://social.msdn.microsoft.com/Forums/windowsserver/en-US/home.
    This allows the team to assist you as well as the community to contribute to the conversation.

    On the other hand, depending on the severity of the issue you are experiencing and your business need, there are other support avenues to request assistance through traditional support.
    a. If you have Premier agreements, you can engage your Microsoft Technical Account Manager (TAM) and get a support case opened.
    b. Otherwise, you possibly have a MSDN subscription that you can use to create support incidents.
    c. Alternatively, you can get assistance through one of the support options at http://support.microsoft.com

    Thanks,
    Edgar

    Saturday, October 11, 2014 4:41 AM