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App disappears off phone RRS feed

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  • Hello Mike,

    I was able to install your app on a test phone without any issues.

    Please contact developer support if you still need assistance.

    -Eric


    Windows Phone Developer Support

    Send us your feedback about the Dev Center

    Thursday, June 27, 2013 6:31 PM
  • I had the same problem when I make an update from 7.0 to 7.1 (and changed the category from Game to Entertainement).

    Did you solved your problem ?


    Burning Box SA

    Friday, September 27, 2013 7:17 PM
  • Hello,

    The most common reason for this to happen is if you did not increase the version number.

    Please contact developer support for assistance.

    -Eric


    Windows Phone Developer Support

    Send us your feedback about the Dev Center

    Monday, September 30, 2013 5:26 PM
  • Very interesting.. i ll publish a new one with a new version number (i don't remember if i did change the version number)

    thanks a lot :)

    steve


    Steve

    Monday, September 30, 2013 5:42 PM
  • I updated my MATHAMENT app recently and now when users update the app, it disappears off the phone, only saying that app is “in collection with live tile”.  All activity on the app has dropped to zero as users all do updates and the app disappears from the phone. HELP!!!

    Mike



    I have a similar problem. I also updated an app and now it is not in the app list anymore. If I go to the Phone Store it tells me that the app is installed but if I chose "show app", then I am redirected to the start screen without starting the app (MythDefense LF).

    Cheers

    Sven

    Friday, April 25, 2014 3:45 PM