Visual Studio Community 2015 Install Failure

Question

The setup ceases to run partway through the installation. Two errors are thrown in the installer:

Visual Studio Core Features -- Fatal error during installation.

Visual Studio Core Features - ENU -- User cancelled installation.

The relevant error data on the log file is as follows:

[0C18:2A18][2015-09-01T17:54:11]i000: MUX:  ExecuteError: Package (vs_communitycore) failed: Error Message Id: 997 ErrorMessage: Error 997.Overlapped I/O operation is in progress.

[21FC:22B4][2015-09-01T17:54:12]e000: Error 0x80070643: Failed to install MSI package.
[21FC:22B4][2015-09-01T17:54:12]e000: Error 0x80070643: Failed to execute MSI package.
[0C18:2A18][2015-09-01T17:54:12]e000: Error 0x80070643: Failed to configure per-machine MSI package.
[0C18:2A18][2015-09-01T17:54:12]i000: MUX:  Installation size in bytes for package: vs_communitycore MaxAppDrive: 0  MaxSysDrive: 0  AppDrive: 0  SysDrive: 0
[0C18:2A18][2015-09-01T17:54:12]i000: MUX:  Return Code:0x80070643 Msi Messages:Error 997.Overlapped I/O operation is in progress.
 Result Detail:0 Restart:None
[0C18:2A18][2015-09-01T17:54:12]i000: MUX:  Set Result: Return Code=-2147023293 (0x80070643), Error Message=Error 997.Overlapped I/O operation is in progress.
, Result Detail=, Vital=True, Package Action=Install, Package Id=vs_communitycore
[0C18:2A18][2015-09-01T17:54:12]i000: Setting string variable 'BundleResult' to value '1603'
[0C18:2A18][2015-09-01T17:54:12]i319: Applied execute package: vs_communitycore, result: 0x80070643, restart: None
[0C18:2A18][2015-09-01T17:54:12]e000: Error 0x80070643: Failed to execute MSI package.
[0C18:2A18][2015-09-01T17:54:12]i000: MUX:  ExecutePackageBegin PackageId: vs_communitycore
[21FC:22B4][2015-09-01T17:54:12]i318: Skipped rollback of package: vs_communitycore, action: Uninstall, already: Absent
[0C18:2A18][2015-09-01T17:54:12]i000: MUX:  Installation size in bytes for package: vs_communitycore MaxAppDrive: 0  MaxSysDrive: 0  AppDrive: 0  SysDrive: 0
[0C18:2A18][2015-09-01T17:54:12]i000: MUX:  Return Code:0x0 Msi Messages:Error 997.Overlapped I/O operation is in progress.
 Result Detail:0 Restart:None
[0C18:2A18][2015-09-01T17:54:12]i000: MUX:  Reset execution Result
[0C18:2A18][2015-09-01T17:54:12]i000: MUX:  Reset Result
[0C18:2A18][2015-09-01T17:54:12]i000: Setting string variable 'BundleResult' to value '1603'
[0C18:2A18][2015-09-01T17:54:12]i319: Applied rollback package: vs_communitycore, result: 0x0, restart: None
[21FC:22B4][2015-09-01T17:54:12]i351: Removing cached package: vs_communitycore, from path: C:\ProgramData\Package Cache\{DE064F60-6522-3310-9665-B5E3E78B3638}v14.0.23107\
[21FC:22B4][2015-09-01T17:54:12]i329: Removed package dependency provider: Microsoft.VS.VSGraphics_EnableGraphicsTools,v14, package: EnableGraphicsTools
[0C18:0D3C][2015-09-01T17:54:12]e000: Error 0x80070642: UX aborted on download progress.
[0C18:0D3C][2015-09-01T17:54:12]e000: Error 0x80070642: UX aborted on cache progress.
[0C18:0D3C][2015-09-01T17:54:12]e000: Error 0x80070642: Failed while reading from internet and writing to: C:\Users\Nina\AppData\Local\Temp\{50b32652-69d2-4b93-9316-edcd12067b8b}\cab99BE860BD8B3416F4ABD18F406FCF4BD
[0C18:0D3C][2015-09-01T17:54:12]e000: Error 0x80070642: Failed to download URL: http://go.microsoft.com/fwlink/?LinkId=562399&clcid=0x409
[0C18:0D3C][2015-09-01T17:54:12]e000: Error 0x80070642: Failed attempt to download URL: 'http://go.microsoft.com/fwlink/?LinkId=562399&clcid=0x409' to: 'C:\Users\Nina\AppData\Local\Temp\{50b32652-69d2-4b93-9316-edcd12067b8b}\cab99BE860BD8B3416F4ABD18F406FCF4BD'
[0C18:0D3C][2015-09-01T17:54:12]i000: MUX:  Set Result: Return Code=-2147023294 (0x80070642), Error Message=, Result Detail=, Vital=True, Package Action=Download_WinInet, Package Id=vs_communitycoreres
[0C18:0D3C][2015-09-01T17:54:12]e000: Error 0x80070642: Failed to acquire payload from: 'http://go.microsoft.com/fwlink/?LinkId=562399&clcid=0x409' to working path: 'C:\Users\Nina\AppData\Local\Temp\{50b32652-69d2-4b93-9316-edcd12067b8b}\cab99BE860BD8B3416F4ABD18F406FCF4BD'
[0C18:0D3C][2015-09-01T17:54:12]e313: Failed to acquire payload: cab99BE860BD8B3416F4ABD18F406FCF4BD to working path: C:\Users\Nina\AppData\Local\Temp\{50b32652-69d2-4b93-9316-edcd12067b8b}\cab99BE860BD8B3416F4ABD18F406FCF4BD, error: 0x80070642.
[21FC:1DB4][2015-09-01T17:54:12]i351: Removing cached package: vs_communitycore, from path: C:\ProgramData\Package Cache\{DE064F60-6522-3310-9665-B5E3E78B3638}v14.0.23107\
[21FC:1DB4][2015-09-01T17:54:12]w353: Unable to remove cached package: vs_communitycore, from path: C:\ProgramData\Package Cache\{DE064F60-6522-3310-9665-B5E3E78B3638}v14.0.23107\, reason: 0x80070003. Continuing...
[21FC:1DB4][2015-09-01T17:54:12]i351: Removing cached package: win_xpsupport64, from path: C:\ProgramData\Package Cache\{993F6DDC-63F8-4BCD-9B28-D941971A9CAC}v11.0.51106\
[21FC:1DB4][2015-09-01T17:54:12]i351: Removing cached package: win_xpsupport, from path: C:\ProgramData\Package Cache\{F361FE04-789E-42F3-BBAB-E7B380AA5E06}v11.0.51106\
[21FC:1DB4][2015-09-01T17:54:12]i351: Removing cached package: vcRuntimeDebugD14_x64, from path: C:\ProgramData\Package Cache\{B8E14C55-53F6-3693-A74A-77A3C6B96041}v14.0.23026\
[21FC:1DB4][2015-09-01T17:54:12]i351: Removing cached package: vcRuntimeDebugD14_x86, from path: C:\ProgramData\Package Cache\{3CB4E2E8-04EB-371A-9433-4CA0D934B260}v14.0.23026\
[21FC:1DB4][2015-09-01T17:54:12]i351: Removing cached package: Preparation_Uninstall_vs_community, from path: C:\ProgramData\Package Cache\881F46F2-AF80-3A33-B943-F82204F94193\
[21FC:1DB4][2015-09-01T17:54:12]i351: Removing cached package: vs_preclean_vs, from path: C:\ProgramData\Package Cache\A9B8C8BA7CB095AE7A9CF921CD95E62261950C81\
[21FC:1DB4][2015-09-01T17:54:12]i351: Removing cached package: VSSetupUtility_Start_vs_community, from path: C:\ProgramData\Package Cache\ECDC9A38-351C-35DF-83BA-43502C7E3631\
[21FC:22B4][2015-09-01T17:54:12]i372: Session end, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{50b32652-69d2-4b93-9316-edcd12067b8b}, resume: ARP, restart: None, disable resume: No
[21FC:22B4][2015-09-01T17:54:12]i371: Updating session, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{50b32652-69d2-4b93-9316-edcd12067b8b}, resume: ARP, restart initiated: No, disable resume: No
[0C18:2A18][2015-09-01T17:54:12]i000: MUX:  P8 - Error 997.Overlapped I/O operation is in progress.

[0C18:2A18][2015-09-01T17:54:12]i000: MUX:  P9 - 
[0C18:2A18][2015-09-01T17:54:12]i399: Apply complete, result: 0x80070643, restart: None, ba requested restart:  No

Answer 1

Hi iHTH Wafflez,

Thank you for posting in MSDN forum.

For your issue, please take the following steps:

(1) error code 0x80070643, it means “Fatal error during installation”, this is a general error and most of the time, it means that your package was corrupted.

Refer to: https://support.microsoft.com/en-us/kb/2899270#bookmark-iso 0x80070643 means installation cache or ISO is corrupted, it is for visual studio 2013, and in visual studio 2015, this error code means the package is corrupted most of the time.

To make sure whether your package is corrupted, Please use FCIV.exe http://support.microsoft.com/kb/841290  to verify hash of the ISO. Any discrepancy would indicate that the file was corrupted. Here is a blog for how to use it, you can refer to it.

The sha1 value of ISO is “BAAD3CEBAB7A5834D8F78F7D02E4880C010F3BA9". Refer to: https://www.visualstudio.com/en-us/downloads/visual-studio-2015-iso-sha1-vs.aspx

If the SHA-1 value is incorrect, it means that your package is corrupted, please re-download and reinstall it.

(2) If your SHA-1 value is correct, Based on this blog:http://blogs.msdn.com/b/vsnetsetup/archive/2014/10/27/error-997-overlapped-i-o-operation-is-in-progress-kb2918614-breaks-windows-installer-service.aspx ?

Which means you may using a temporary profile and need to apply this fix:

http://support.microsoft.com/kb/3000988

Best Regards,

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Answer 2

I had a similar Visual Studio install failure ("User cancelled" and "Overlapped I/O").  I eventually found this thread:

http://blogs.msdn.com/b/vsnetsetup/archive/2014/10/27/error-997-overlapped-i-o-operation-is-in-progress-kb2918614-breaks-windows-installer-service.aspx

After I renamed the C:\ProgramData\Microsoft\Crypto\RSA\S-1-5-18 folder then the VS install worked fine

Answer 3

PMorris2's solution worked for me.

I suspect it has to do with the machine being renamed immediately after windows 10 installation (since the installer won't let you name a non-domain machine during installation anymore)

Answer 4

Worked for me too. Thanks