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HLK Client install failing on Windows 10 1703 x86 with System Error -2147023293: Fatal error during installation RRS feed

  • Question

  • Hi all,

    I've successfully install the Windows 10 1703 HLK client onto a Windows 10 1703 x64 system. Installing onto a Window 10 1703 x86 (32 bit) system is failing:

    From HLKInstall.log:

    Install or Uninstall of HLK Client failed, please see logfile(s) in C:\Users\XXXXX\AppData\Local\Temp
    System Error -2147023293: Fatal error during installation.

    From Windows Hardware Lab Kit Client_Install.log:

    MSI (s) (34:34) [12:21:25:363]: Invoking remote custom action. DLL: C:\Windows\Installer\MSIECE2.tmp, Entrypoint: CAQuietExec
    CAQuietExec:  Entering CAQuietExec in C:\Windows\Installer\MSIECE2.tmp, version 3.7.3503.0
    CAQuietExec:  "C:\Program Files\Windows Kits\10\Hardware Lab Kit\Client\CreateLoggerEntryCA.exe" DiagnosticLogEAPlugin
    CAQuietExec:  Creating event entry for DiagnosticLogEAPlugin
    CAQuietExec:  Created event entry for DiagnosticLogEAPlugin
    CAQuietExec:  System.ComponentModel.Win32Exception (0x80004005): The request is not supported
    CAQuietExec:     at System.Diagnostics.EventLogInternal.InternalWriteEvent(UInt32 eventID, UInt16 category, EventLogEntryType type, String strings, Byte rawData, String currentMachineName)
    CAQuietExec:     at System.Diagnostics.EventLogInternal.WriteEvent(EventInstance instance, Byte data, Object values)
    CAQuietExec:     at System.Diagnostics.EventLog.WriteEvent(EventInstance instance, Object values)
    CAQuietExec:     at System.Diagnostics.EventLogTraceListener.TraceData(TraceEventCache eventCache, String source, TraceEventType severity, Int32 id, Object data)
    CAQuietExec:     at System.Diagnostics.TraceSource.TraceData(TraceEventType eventType, Int32 id, Object data)
    CAQuietExec:     at Microsoft.Windows.Kits.Hardware.Logging.TraceLogger.Log(String message, MessageType type, Int32 eventId, String category)
    CAQuietExec:     at Microsoft.Windows.Kits.Hardware.Logging.TraceLogger.Log(String message)
    CAQuietExec:     at Microsoft.Windows.Kits.Hardware.Setup.CreateLoggerEntry.CreateAndInitializeEventEntries(String args)
    CAQuietExec:     at Microsoft.Windows.Kits.Hardware.Setup.CreateLoggerEntry.Main(String args)
    CAQuietExec:  CreateLoggerEntryCA <event source 1> <event source 2> ...
    CAQuietExec:  Error 0xffffffff: Command line returned an error.
    CAQuietExec:  Error 0xffffffff: CAQuietExec Failed
    CustomAction AddLoggerEntries returned actual error code 1603 (note this may not be 100% accurate if translation happened inside sandbox)
    05/02/2017 12:21:25.457 [3892]: Assembly Install: Failing with hr=80070005 at RemoveDirectoryAndChildren, line 393
    05/02/2017 12:21:25.457 [3892]: Detailed info about C:\Windows\assembly\tmp\2CS0AC3A\microsoft.windows.kits.hardware.diagnostics.logannotation.dll
    05/02/2017 12:21:25.457 [3892]: File attributes: 00000080
    05/02/2017 12:21:25.488 [3892]: Restart Manager Info: 1 entries
    05/02/2017 12:21:25.519 [3892]: App[0]: (3892) Windows Installer (msiserver), type = 3 
    05/02/2017 12:21:25.519 [3892]: Security info:
    05/02/2017 12:21:25.519 [3892]: Owner: S-1-5-18
    05/02/2017 12:21:25.519 [3892]: Group: S-1-5-18
    05/02/2017 12:21:25.519 [3892]: DACL information: 5 entries:
    05/02/2017 12:21:25.535 [3892]: ACE[0]: Type = 0x00, Flags = 010, Mask = 001f01ff, SID = S-1-5-18
    05/02/2017 12:21:25.535 [3892]: ACE[1]: Type = 0x00, Flags = 010, Mask = 001f01ff, SID = S-1-5-32-544
    05/02/2017 12:21:25.535 [3892]: ACE[2]: Type = 0x00, Flags = 010, Mask = 001200a9, SID = S-1-5-32-545
    05/02/2017 12:21:25.535 [3892]: ACE[3]: Type = 0x00, Flags = 010, Mask = 001200a9, SID = S-1-15-2-1
    05/02/2017 12:21:25.535 [3892]: ACE[4]: Type = 0x00, Flags = 010, Mask = 001200a9, SID = S-1-15-2-2
    05/02/2017 12:21:25.535 [3892]: Assembly Install: Failing with hr=80070005 at RemoveDirectoryAndChildren, line 393
    05/02/2017 12:21:25.535 [3892]: Detailed info about C:\Windows\assembly\tmp\YF6YJPDG\WTTLogCm.Interop.dll
    05/02/2017 12:21:25.535 [3892]: File attributes: 00000080
    05/02/2017 12:21:25.566 [3892]: Restart Manager Info: 1 entries
    05/02/2017 12:21:25.566 [3892]: App[0]: (3892) Windows Installer (msiserver), type = 3 
    05/02/2017 12:21:25.566 [3892]: Security info:
    05/02/2017 12:21:25.566 [3892]: Owner: S-1-5-18
    05/02/2017 12:21:25.566 [3892]: Group: S-1-5-18
    05/02/2017 12:21:25.566 [3892]: DACL information: 5 entries:
    05/02/2017 12:21:25.566 [3892]: ACE[0]: Type = 0x00, Flags = 010, Mask = 001f01ff, SID = S-1-5-18
    05/02/2017 12:21:25.566 [3892]: ACE[1]: Type = 0x00, Flags = 010, Mask = 001f01ff, SID = S-1-5-32-544
    05/02/2017 12:21:25.566 [3892]: ACE[2]: Type = 0x00, Flags = 010, Mask = 001200a9, SID = S-1-5-32-545
    05/02/2017 12:21:25.566 [3892]: ACE[3]: Type = 0x00, Flags = 010, Mask = 001200a9, SID = S-1-15-2-1
    05/02/2017 12:21:25.566 [3892]: ACE[4]: Type = 0x00, Flags = 010, Mask = 001200a9, SID = S-1-15-2-2
    05/02/2017 12:21:25.582 [3892]: Assembly Install: Failing with hr=80070005 at RemoveDirectoryAndChildren, line 393
    05/02/2017 12:21:25.582 [3892]: Detailed info about C:\Windows\assembly\tmp\KHP22VQG\Microsoft.WTT.Log.dll
    05/02/2017 12:21:25.582 [3892]: File attributes: 00000080
    05/02/2017 12:21:25.613 [3892]: Restart Manager Info: 1 entries
    05/02/2017 12:21:25.613 [3892]: App[0]: (3892) Windows Installer (msiserver), type = 3 
    05/02/2017 12:21:25.613 [3892]: Security info:
    05/02/2017 12:21:25.613 [3892]: Owner: S-1-5-18
    05/02/2017 12:21:25.613 [3892]: Group: S-1-5-18
    05/02/2017 12:21:25.613 [3892]: DACL information: 5 entries:
    05/02/2017 12:21:25.613 [3892]: ACE[0]: Type = 0x00, Flags = 010, Mask = 001f01ff, SID = S-1-5-18
    05/02/2017 12:21:25.613 [3892]: ACE[1]: Type = 0x00, Flags = 010, Mask = 001f01ff, SID = S-1-5-32-544
    05/02/2017 12:21:25.613 [3892]: ACE[2]: Type = 0x00, Flags = 010, Mask = 001200a9, SID = S-1-5-32-545
    05/02/2017 12:21:25.613 [3892]: ACE[3]: Type = 0x00, Flags = 010, Mask = 001200a9, SID = S-1-15-2-1
    05/02/2017 12:21:25.613 [3892]: ACE[4]: Type = 0x00, Flags = 010, Mask = 001200a9, SID = S-1-15-2-2
    Action ended 12:21:25: InstallFinalize. Return value 3.

    Any assistance would be much appreciated.

    Thanks,

    Richard

    Tuesday, May 2, 2017 8:01 PM

All replies

  • Hi Richard ,

    Did you find Solution for this Problem ? I am also facing the same problem on  WIndows 10 1803 (Build 17134.112)

    Monday, September 17, 2018 5:41 AM