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Cannot login after my MSDN subscription was migrated RRS feed

  • Question

  • I recently had a hard drive failure and had to re-install everything. I want to access my MSDN subscription, but it was migrated to the new Visual Studio site. I can't login, and there is no option for me to recover/reset the password. Please help.

    Thursday, December 15, 2016 9:03 PM

All replies

  • I recently had a hard drive failure and had to re-install everything. I want to access my MSDN subscription, but it was migrated to the new Visual Studio site. I can't login, and there is no option for me to recover/reset the password. Please help.

    Dear Yalba,

    If your MSDN subscription is associated with your Microsoft Account, you can try logging in with the same credentials you should be able to see your MSDN subscription in the new Visual Studio Portal. Please do post the screenshot of the error message you see. You can reset the password of your Microsoft account from the following link.

    http://account.live.com/proofs/manage

    Thanks
    prathaprabhu


    I am a Microsoft Partner and I want to become MVP and MCC of Microsoft Licensing.

    Friday, December 16, 2016 9:44 AM