none
Error when trying to add a CSP customer 's other subscription to Cloudyn - How do we achieve this?

    Question

  • Internal Error occurred please contact our support. Return to accounts
    Details: Getting subscription list for tenantId ######## The identity of the calling application could not be established. Correlation ID: #########

    • Edited by Micah Adamson Wednesday, November 21, 2018 6:27 PM Remove PII
    Wednesday, November 21, 2018 3:02 PM

Answers

  • Hello Danail,

    Thanks for setting up Azure Cost Management by Cloudyn and for letting us know about this issue.

     You will need to open a Service Request to have the Cloudyn Support team investigate this on the back end for you:

    • Azure Portal > Help + Support > New Support Request > Service: Billing > Cloudyn Legacy
    • Azure Portal > Help + Support > New Support Request > Service: Billing > Azure Cost Management

     

    All Azure subscribers are eligible to open break fix issues like this to the Cloudyn team.

    Thanks!

    - Micah


    • Marked as answer by Micah Adamson Wednesday, November 21, 2018 6:29 PM
    Wednesday, November 21, 2018 6:29 PM